Question 1

A disadvantage of work sampling is that

Accepted Answer

A)   it tends to be less accurate, particularly when task times are short
B)   it observes several workers simultaneously
C)   it is more expensive than time-study methods
D)   it is more intrusive than time-study methods, and therefore generates more complaints
E)   All of the above are disadvantages of work sampling.

Question 2

Mutual trust is

Accepted Answer

A)   when employees have gained the trust of management
B)   reflected in reasonable, documented employment policies, honestly and equitably implemented to the satisfaction of both management and the employees
C)   when management has gained the trust of the employees
D)   when management recognizes that the employees are competent, motivated people both able and willing to perform at the level required to produce a quality product
E)   when management and the employees both agree on the objectives

Question 3

Which of the following best describes mutual commitment in an organization?

Accepted Answer

A)   an instance in which management is committed to the employees and the employees are committed to management
B)   both management and the employees are committed to the same objective
C)   both management and the employees are committed, but to different objectives
D)   management obtains the commitment of the employees to a stated objective
E)   both management and the employees can rely on each other

Question 4

What are predetermined time standards?

Accepted Answer

Predetermined time standards d...

Question 5

Define standard time.

Accepted Answer

The standard time for a task provides al...

Question 6

Which of the following is used by methods analysis in analyzing body movement at the workstation level?

Accepted Answer

A)   MTM chart
B)   flow diagram
C)   operations chart
D)   process chart
E)   improvement chart

Question 7

The data in the following table represent time-study observations on a new operation with three work elements. On the basis of these observations, find the standard time for the process. Assume a 15% allowance factor.

Accepted Answer

<img  loading="lazy" src="/assets/images/blured-textbook.svg" class="d-inline m-1" alt="blured image" width="139" height="30"> Normal time for process = 109...

Question 8

The purpose of labor standards is to accurately define the skills required to complete a job.

Accepted Answer

A) True 
 B)False

Question 9

The two most basic policies associated with employment stability are

Accepted Answer

A)   job enrichment and job enlargement
B)   employment for life and guaranteed minimum wage
C)   follow demand exactly and hold employment constant
D)   incentive plans and piece-rate plans
E)   none of the above

Question 10

A(n) __________ is a group of empowered individuals working together to reach a common goal.

Accepted Answer

The answer of A(n) __________ is a group of empowered...

Question 11

The data below represent time study observations for an assembly operation. Assume a 7% allowance factor. What is the normal time for element 3?

Accepted Answer

A)   1.7 min.
B)   1.96 min.
C)   2.11 min.
D)   10.1 min.
E)   11.2 min.

Question 12

How does labor specialization assist in reducing labor costs (list three ways)?

Accepted Answer

Labor specialization assists in reducing...

Question 13

Define the average observed time.

Accepted Answer

The actual average task time i...

Question 14

What is quality of work life? What is its relation to a firm's human resource strategy?

Accepted Answer

Quality of work life means a reasonably ...

Question 15

What three broad categories do allowances fall into? Discuss why "allowances" are included to adjust normal time to standard time. Support your position with a few simple examples.

Accepted Answer

Allowances are categorized as personal, ...

Question 16

Describe how the "visual workplace" can increase information flow, improve efficiency, and eliminate non-value-adding activities. Support your argument with a few examples.

Accepted Answer

Visuals reduce the time spent sharing in...

Question 17

The difference between job enrichment and job enlargement is that

Accepted Answer

A)   enlarged jobs involve vertical expansion, while enriched jobs involve horizontal expansion
B)   enriched jobs enable an employee to do a number of boring jobs instead of just one
C)   job enlargement is more psychologically satisfying than job enrichment
D)   job enrichment is suitable for all employees, whereas job enlargement is not
E)   enriched jobs involve vertical expansion, while enlarged jobs involve horizontal expansion

Question 18

Job expansion can lead to increased labor cost because of the extra workers hired in the expansion.

Accepted Answer

A) True 
 B)False

Question 19

A time study is being conducted to determine the standard time for a job that is made up of several elements. This standard time requires as input(s)

Accepted Answer

A)   the average observed time for each element
B)   one average observed time for all elements
C)   one performance rating factor to be used by all elements
D)   a separate allowance factor for each element
E)   all of the above

Question 20

A Therblig is a very small amount of time, one hundred-thousandth of an hour.

Accepted Answer

A) True 
 B)False

Exam 10: Human Resources, Job Design, and Work Measurement

Define standard time.

Correct AnswerverifiedThe standard time for a task provides al...View AnswerShow Answer

Mutual trust is

Correct AnswerverifiedShow Answer

A disadvantage of work sampling is that

Correct AnswerverifiedShow Answer

How does labor specialization assist in reducing labor costs (list three ways)?

Correct AnswerverifiedLabor specialization assists in reducing...View AnswerShow Answer

The purpose of labor standards is to accurately define the skills required to complete a job.

Correct AnswerverifiedShow Answer

What are predetermined time standards?

Correct AnswerverifiedPredetermined time standards d...View AnswerShow Answer

What is quality of work life? What is its relation to a firm's human resource strategy?

Correct AnswerverifiedQuality of work life means a reasonably ...View AnswerShow Answer

The data below represent time study observations for an assembly operation. Assume a 7% allowance factor. What is the normal time for element 3?

Correct AnswerverifiedShow Answer

The difference between job enrichment and job enlargement is that

Correct AnswerverifiedShow Answer

A Therblig is a very small amount of time, one hundred-thousandth of an hour.

Correct AnswerverifiedShow Answer

The data in the following table represent time-study observations on a new operation with three work elements. On the basis of these observations, find the standard time for the process. Assume a 15% allowance factor.

Correct Answerverified Normal time for process = 109...View AnswerShow Answer

Define the average observed time.

Correct AnswerverifiedThe actual average task time i...View AnswerShow Answer

Which of the following best describes mutual commitment in an organization?

Correct AnswerverifiedShow Answer

A time study is being conducted to determine the standard time for a job that is made up of several elements. This standard time requires as input(s)

Correct AnswerverifiedShow Answer

Job expansion can lead to increased labor cost because of the extra workers hired in the expansion.

Correct AnswerverifiedShow Answer

The two most basic policies associated with employment stability are

Correct AnswerverifiedShow Answer

A(n) __________ is a group of empowered individuals working together to reach a common goal.

Correct AnswerverifiedShow Answer

Describe how the "visual workplace" can increase information flow, improve efficiency, and eliminate non-value-adding activities. Support your argument with a few examples.

Correct AnswerverifiedVisuals reduce the time spent sharing in...View AnswerShow Answer

Which of the following is used by methods analysis in analyzing body movement at the workstation level?

Correct AnswerverifiedShow Answer

What three broad categories do allowances fall into? Discuss why "allowances" are included to adjust normal time to standard time. Support your position with a few simple examples.

Correct AnswerverifiedAllowances are categorized as personal, ...View AnswerShow Answer

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The standard time for a task provides al...
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Correct Answer
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Correct Answer
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Labor specialization assists in reducing...
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Correct Answer
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Predetermined time standards d...
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Correct Answer
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Quality of work life means a reasonably ...
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Normal time for process = 109...
View Answer

Correct Answer
verified
The actual average task time i...
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Visuals reduce the time spent sharing in...
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Correct Answer
verified

Correct Answer
verified
Allowances are categorized as personal, ...
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