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Define "zero-sum" situation.

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Individuals are so linked toge...

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Contrast and compare the dilemmas of honesty and trust.

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Dilemma of honesty concerns ho...

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It is possible to ignore intangibles, because they affect our judgment about what is fair, or right, or appropriate in the resolution of the tangibles.

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Two of the dilemmas in mutual adjustment that all negotiators face are the dilemma of honesty and the dilemma of trust.

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What are concessions?

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A concession has been made when one party accepts a change in his or her position. Concessions restrict the range of options within which a solution or agreement will be reached.

Most actual negotiations are a combination of claiming and creating value processes.

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A situation in which solutions exist so that both parties are trying to find a mutually acceptable solution to a complex conflict is what kind of a situation?


A) mutual gains
B) win-lose
C) zero-sum
D) win-win
E) none of the answers are correct

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What are the three reasons negotiations occur?

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Negotiations occur for several reasons: ...

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What does BATNA stand for?

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Best Alter...

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Many of the most important factors that shape a negotiation result do not occur during the negotiation, but occur after the parties have negotiated.

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Whether you should or should not agree on something in a negotiation depends entirely upon the attractiveness to you of the best available alternative.

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A creative negotiation that meets the objectives of all sides may not require compromise.

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True

Good negotiators are made, not born.

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What are tangible and intangible factors in negotiation?

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Tangible factors include quantifiable it...

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Which of the following statements about conflict is true?


A) conflict is the result of tangible factors.
B) conflict can occur when two parties are working toward the same goal and generally want the same outcome.
C) conflict only occurs when both parties want a very different settlement.
D) conflict has a minimal effect on interdependent relationships.
E) all of the answers are correct

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Successful negotiation involves the management of tangibles (e.g., the price or the terms of agreement) and also the resolution of intangibles.

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True

Negotiation is a process reserved only for the skilled diplomat, top salesperson, or ardent advocate for an organized lobby.

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Why should negotiators be versatile in their comfort and use of both value-claiming and value-creating strategic approaches?

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Not only must negotiators be able to rec...

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Why do parties negotiate by choice?

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That is, they negotiate because they thi...

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A zero-sum situation is a situation in which individuals are so linked together that there is a positive correlation between their goal attainments.

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