Question 1

Business processes and information systems overlap.

Accepted Answer

A) True 
 B)False

Question 2

Creating computer programs and designing databases in-house is more affordable than buying off-the-shelf software.

Accepted Answer

A) True 
 B)False

Question 3

When the assessment process indicates that a significant need for change has arisen, the Business Process Management cycle is ________.

Accepted Answer

A)   repeated
B)   terminated
C)   altered
D)   updated

Question 4

Which of the following is the first step in a business process management (BPM)  cycle?

Accepted Answer

A)   defining business process requirements
B)   creating models of business processes
C)   implementing the needed business processes
D)   assessing business process effectiveness

Question 5

If employees are already using an information system (IS), one way of adjusting role resources is to improve the information system so as to facilitate a new process.

Accepted Answer

A) True 
 B)False

Question 6

How can a change in customers, product lines, and supply chains affect business processes?

Accepted Answer

A new category of customers could mean t...

Question 7

In theory, it is better to start with business processes.

Accepted Answer

A) True 
 B)False

Question 8

An application that includes business processes as part of the package requires time for integration and training.

Accepted Answer

A) True 
 B)False

Question 9

Changing technology is a challenge when creating process components in BPM development.

Accepted Answer

A) True 
 B)False

Question 10

A(n)  ________ documents the current situation in BPM.

Accepted Answer

A)   as-is model
B)   best practices
C)   baseline
D)   requirement sheet

Question 11

A procedure is a component of an information system and is embedded within a process activity.

Accepted Answer

A) True 
 B)False

Question 12

Business process management (BPM) cannot be applied to nonprofit organizations.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following statements is TRUE about the relationship between business processes and information systems (IS) ?

Accepted Answer

A)   A business process and an information system (IS)  have the same purpose.
B)   An information system (IS)  in an organization is used by only one business process.
C)   Every activity in a business process is a component of an information system (IS) .
D)   Information system (IS)  elements are embedded within a business process.

Question 14

Which of the following is an example of an inter-enterprise scope?

Accepted Answer

A)   supply chain management
B)   enterprise resource management
C)   accounts management
D)   customer relationship management

Question 15

In which of the following situations will credit checking be made the first step in the procedure of processing an order?

Accepted Answer

A)   during recession
B)   during a merger
C)   during an acquisition
D)   during inflation

Question 16

An advantage of an enterprise resource planning (ERP) system is that to implement it, an organization need not attempt to do everything at once.

Accepted Answer

A) True 
 B)False

Exam 31: Business Process Management

If employees are already using an information system (IS), one way of adjusting role resources is to improve the information system so as to facilitate a new process.

Correct Answer
verified

Which of the following is an example of an inter-enterprise scope?

Correct Answer
verified

Business processes and information systems overlap.

Correct Answer
verified

Which of the following statements is TRUE about the relationship between business processes and information systems (IS) ?

Correct Answer
verified

An advantage of an enterprise resource planning (ERP) system is that to implement it, an organization need not attempt to do everything at once.

Correct Answer
verified

An application that includes business processes as part of the package requires time for integration and training.

Correct Answer
verified

In which of the following situations will credit checking be made the first step in the procedure of processing an order?

Correct Answer
verified

Business process management (BPM) cannot be applied to nonprofit organizations.

Correct Answer
verified

When the assessment process indicates that a significant need for change has arisen, the Business Process Management cycle is ________.

Correct Answer
verified

In theory, it is better to start with business processes.

Correct Answer
verified

A(n) ________ documents the current situation in BPM.

Correct Answer
verified

How can a change in customers, product lines, and supply chains affect business processes?

Correct Answer
verified
A new category of customers could mean t...
View Answer

Changing technology is a challenge when creating process components in BPM development.

Correct Answer
verified

Creating computer programs and designing databases in-house is more affordable than buying off-the-shelf software.

Correct Answer
verified

A procedure is a component of an information system and is embedded within a process activity.

Correct Answer
verified

Which of the following is the first step in a business process management (BPM) cycle?

Correct Answer
verified

Exam 31: Business Process Management

If employees are already using an information system (IS), one way of adjusting role resources is to improve the information system so as to facilitate a new process.

Correct AnswerverifiedShow Answer

Which of the following is an example of an inter-enterprise scope?

Correct AnswerverifiedShow Answer

Business processes and information systems overlap.

Correct AnswerverifiedShow Answer

Which of the following statements is TRUE about the relationship between business processes and information systems (IS) ?

Correct AnswerverifiedShow Answer

An advantage of an enterprise resource planning (ERP) system is that to implement it, an organization need not attempt to do everything at once.

Correct AnswerverifiedShow Answer

An application that includes business processes as part of the package requires time for integration and training.

Correct AnswerverifiedShow Answer

In which of the following situations will credit checking be made the first step in the procedure of processing an order?

Correct AnswerverifiedShow Answer

Business process management (BPM) cannot be applied to nonprofit organizations.

Correct AnswerverifiedShow Answer

When the assessment process indicates that a significant need for change has arisen, the Business Process Management cycle is ________.

Correct AnswerverifiedShow Answer

In theory, it is better to start with business processes.

Correct AnswerverifiedShow Answer

A(n) ________ documents the current situation in BPM.

Correct AnswerverifiedShow Answer

How can a change in customers, product lines, and supply chains affect business processes?

Correct AnswerverifiedA new category of customers could mean t...View AnswerShow Answer

Changing technology is a challenge when creating process components in BPM development.

Correct AnswerverifiedShow Answer

Creating computer programs and designing databases in-house is more affordable than buying off-the-shelf software.

Correct AnswerverifiedShow Answer

A procedure is a component of an information system and is embedded within a process activity.

Correct AnswerverifiedShow Answer

Which of the following is the first step in a business process management (BPM) cycle?

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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A new category of customers could mean t...
View Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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