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Exam 2: Focusing on Interpersonal and Group Communication

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Question 51

Multiple Choice

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After earning a scholarship for securing superior grades in school, Miquel receives a congratulatory letter from the dean of the school. This communication interaction is considered _____.

A) visual kinesic communication
B) a positive stroke
C) vocal kinesic communication
D) directive behavior

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Question 52

Multiple Choice

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Which of the following is one of the stages of virtual team formation?

A) Lobbying
B) Adjourning
C) Benchmarking
D) Stroking

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Question 53

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Jakeel, a salesperson at Sensations Inc., attended a regional sales meeting where he was more of a listener than a participant. During the meeting, he tried to jot down as many of the discussion details as possible in his notebook. Later, when his colleagues were talking about what was discussed in the meeting, Jakeel could not share his viewpoints. This scenario illustrates that Jakeel most likely has a bad listening habit of _____.

Discuss the first three steps involved in effective group decision making.

How do bad listening habits develop? Explain the different types of bad listening habits.

Nonverbal messages can be dismissed since they do not contribute to verbal messages.

Which of the following is an accurate statement about casual listening?