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Exam 7: Management and Leadership

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Question 81

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Tactical planning involves making decisions about which customers to serve, what products or services to sell, and the geographic areas in which the firm will compete.

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Question 82

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Which of the following statements about leadership styles is most accurate?

A) A manager should choose one style and use it consistently.
B) Managers have no control over the leadership style they use.
C) Effective managers often use a variety of leadership styles.
D) Managers should always start with an autocratic style, but can gradually switch to a more democratic approach if workers earn their trust.

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Question 83

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In order to be effective, performance standards must be specific, attainable, and measurable.

Staffing involves recruiting, hiring, motivating, and retaining the best people available for the organization.

Which of the following statements about effective leadership is the most accurate?

Managers in progressive organizations tend to emphasize teamwork and cooperation rather than discipline and giving orders.

Planning is a continuous process.

________ is the management function that involves determining whether an organization is progressing toward its goals, rewarding employees for doing a good job, and taking corrective action when they are not.

As a management function, the main focus of controlling is to keep complete and up-to-date records of the organization's financial transactions for tax and regulatory purposes.

Autocratic leadership is most effective with workers who like to work independently and make their own decisions.

When managers identify a market trend that suggests a new opportunity and then devise a strategy to go after this new opportunity, they are involved in the function of

In traditional organizations, ________ involves giving explicit instructions to workers, telling them what to do to meet the goals and objectives of the organization.

What is empowerment? How has the movement toward empowerment changed the role of the manager?

General and divisional managers, plant managers, and deans and department heads at colleges are classified as

Most of a top manager's time is devoted to conceptual and human relations activities.

Effective leadership includes the ability both to welcome change and to promote ethical behavior.

Ronin is a manager for Luxe Letters, Inc., a firm that designs and manufactures greeting cards, invitations, announcements, and other event material. Ronin spends a lot of his time trying to find the right people for various positions at his company. These efforts are part of the controlling function of management.

When we think of successful music entertainment groups of the past 60 years, the Beatles almost always appear in the top 5! In the early days, the entertainment group's life cycle could have ended as so many other rock groups do-here today, gone tomorrow. The four musicians were definitely creative and passionate about their craft and genre of music. As the informal leader of the group, John Lennon ________ the others to make important compositional contributions. All four members had the opportunity to create musical compositions and receive copyright credit for their contributions.

By comparing the types of skills used by managers at different levels within an organization, which of the following is true?

________ include dealers, who buy products to sell to others, and ultimate customers who buy products for their own personal use.