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One advantage of using a pattern test is that special cause variations may be identified before any points are plotted outside the control limits.

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Statistical process control is a subset of statistical quality control.

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A p-chart is used to monitor the proportion defective in the output of a process.

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Tolerances reflect the amount of common cause variation allowed in a process.

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Special cause variation in a process is more likely to be detected with


A) wider control limits.
B) narrow control limits.
C) wider specification limits.
D) narrow specification limits.

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When monitoring a process's output with a quantitative variable either an R-chart or an When monitoring a process's output with a quantitative variable either an R-chart or an   -chart is used,but never both. -chart is used,but never both.

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A process capability ratio greater than one shows that a process is capable of producing output within its specification limits.

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The process capability index indicates how much a process mean differs from the target specification value.

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Control charts visually show when a process is not within statistical control limits.

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Control chart sample sizes are becoming smaller because it is easier to detect a pattern with Excel or other data analysis software.

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Statistical process control is only effective for service processes.

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If a pattern is evident in the points plotted on a control chart,the points are always considered evidence that the process is in control.

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A control chart that uses the actual number of defects per item to monitor a process is known as a


A) p-chart.
B) c-chart.
C) R-chart.
D) A control chart that uses the actual number of defects per item to monitor a process is known as a A) p-chart. B) c-chart. C) R-chart. D)    -chart. -chart.

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If the quality of a process's output is determined by the average value of a sample,use a(n) ___ control chart.


A) If the quality of a process's output is determined by the average value of a sample,use a(n) ___ control chart. A)    B) R C) c D) p
B) R
C) c
D) p

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Which of the following control charts is based on the number of defects within a sample?


A) Which of the following control charts is based on the number of defects within a sample? A)    B) R C) c D) p
B) R
C) c
D) p

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In some cases,the In some cases,the   -chart is used without the R-chart because the within sample variation is not of concern. -chart is used without the R-chart because the within sample variation is not of concern.

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The popularity of Excel and other data analysis software has been a major factor in the increased use of statistical process control.

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Process control is achieved by taking periodic samples from a process and plotting the sample points on a chart to determine if the process is within control limits.

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Employee training in statistical process control is a fundamental principle in total quality management programs.

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All processes contain a certain amount of variation in their output.

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