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The accounting function in any firm performs a key value-added activity for the customer.

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Supply Chain and Operations (SC&O)encompasses fields such as purchasing and logistics.

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Supply chain and operations (SC&O)emphasizes the linkages between firms that tie operations together with the goal of satisfying customers.

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Logisticians manage only the sourcing of materials throughout the supply chain.

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Discuss why Business Ethics and Social Responsibility should be important guiding principles for organizations.

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Business ethics are sets of guiding prin...

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________ is the act of monitoring a process for its efficacy,a process that includes dimensions such as cost,timeliness,or quality.

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Critical thinking skills


A) involves cognitive and metacognitive components.
B) involves dispositional components.
C) may manifest (or be applied) the same way only in the present context.
D) All of the above
E) Only A and B above

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Collaborating and working with suppliers takes place in the ________ component of the integrative SC&O management model.

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Information technology application and computing skills are defined as the ability to select and use appropriate technology to accomplish a given task.

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Supply chain management is the administration of transformation processes that create value for customers by meeting their needs or enabling them to meet their own needs.

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The cooperation between different firms to create value for customers is known as


A) supply chain management.
B) operations management.
C) change management.
D) process management.

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Service supply chains have lower customer-created variation as compared to product supply chains.

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Which primary supply chain flow is always unidirectional?


A) Product flow
B) Monetary flow
C) Information flow
D) Process flow

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The core activities any firm performs are called


A) value chain management.
B) supply chain management.
C) operations management.
D) process management.

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The proactive management of resources in an effort to be environmentally friendly is called


A) sustainability.
B) environmental management.
C) resource management.
D) green management.

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A proactive effort to enhance process performance is known as ________.

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In a supply chain for paper products,farmers that harvest fiber and wood chips are known as downstream members of the supply chain.

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A key part of a firm's value chain is collaboration with and management of the key suppliers.

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The recent development where General Motors moved the production of some cars from Michigan to China can be described as


A) insourcing.
B) offshoring.
C) onboarding.
D) nearsourcing.

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The function in any business that is responsible for designing,managing,and improving processes that lead to customer satisfaction and delight is


A) accounting and finance.
B) supply chain and operations management.
C) marketing.
D) human resources.

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