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Exam 12: Formal Organizations

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Question 1

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List three of the principles of Taylor's scientific management theory.

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Taylor's scientific management theory's principles include time and motion studies to find the "one best way" to perform each organizational task,scientific selection and training of workers,training focused on performing tasks in the standardized one best way,close managerial monitoring of workers to ensure accurate implementation of task prescriptions and to provide appropriate rewards for compliance,and managerial authority over planning and decision making,with no challenge from workers.

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List and describe three of the functions of formal organizations in our contemporary society.

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Formal organizations meet our needs,help...

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Question 3

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Hofstede asserts that the worldview undergirding organization theory varies by country.Identify world views associated with each country.Do you agree with designated worldview for each of the countries? Why or why not?

Existing theories of organizations have been developed and studied primarily in ______.

Consider the functions of formal organizations.Which of these functions are most consistent with and which seem contrary to social work's goals and values.Are there any organizations in which a social worker should not work? Provide a rationale for your answer.

The central idea of the ideal-type bureaucracy theory is that rules,regulations,and structures are essential for goal accomplishment.

Which of the following systems perspectives posits the idea that rational planning is insufficient for an organization to be able to survive in a rapidly changing environment?

______ is defined as "the engagement,suppression,or evocation of the worker's emotions necessary to get the job done."

Which of the following represent a theory where the central idea is focused on interpersonal relationships for organizational efficiency and effectiveness?

Which of the following perspectives has a basic premise that organizations provide members with a sense of connection and are creations of human consciousness and reflect the worldviews of the creators,and are social constructions of reality?

List the three assumptions associated with Theory Y.

The central idea of scientific management theory is that organizational rationality has limits.

Describe your ideal social services agency using concepts from the four broad categories delineated in this chapter: rational perspective (bureaucracy,management style,human relations,management by objectives,decision-making),systems perspective (political economy,learning organization),interactional/interpretive perspective (organizational culture,managing diversity),and critical perspective (gendered organizations,multiple oppressions,nonhierarchical organizations).

______ is a "prolonged response to chronic emotional and interpersonal stressors on the job."

Recent research by O'Conner and Netting suggests that,compared to older social service organizations,newer social service organizations are ______.

Schools,correctional facilities,and hospitals are examples of what type of organizations social workers may work in?

Explain and discuss human relations theory for maximizing organizational efficiency and effectiveness.Relate your discussion to the concepts of organizational humanism and the X and Y theories.Cite examples of how Helen Blue or Martha Green could utilize this approach at the Beacon Center?

Organizational humanism ______.

All of the following are dimensions of burnout,except ______.

An assumption of Theory Y is that workers have an inherent dislike of work.