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Exam 6: Managing Communication and Information Technology IT

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Question 41

True/False

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Messages can only be encoded by written or spoken language.

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verified

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Question 42

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To improve the communication process,managers should avoid filtering and information distortion.

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verified

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Question 43

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_______ tells the computer hardware how to run.

All of the following computer-based management information systems can provide managers with information needed to make decisions and to coordinate organizational resources,except:

Stereotyping:

The encoding of messages into words either written or spoken is known as:

Perception plays a central role in communication and affects only the transmission phase.

The importance of information richness is a strong argument in favour of using electronic communication to replace face-to-face communication.

Operating system software tells the computer hardware how to run.

When information is shared between two or more people,it is known as the transmission phase of the communication process.

Information overload increases the likelihood that important information is ignored or overlooked.

The personal communicator gets irritated with illogical thinking.

Electronic communication should replace face-to-face communication.

Define and discuss verbal & nonverbal communication.Give examples of each.

Information technology has allowed managers to develop computer-based management information systems that provide all but which of the following types of information?

Discuss the main mistakes that social media managers make and how a good strategy can overcome them.

To improve the communication process,senders should be empathetic.

The functional communicator is impatient with step-by-step linear thinking.

The encoding of messages into words is known as nonverbal communication.

The communication process consists of four phases.