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Promotion objectives should possess three important qualities. They should cover a specified time period, be measurable, and


A) unique in character.
B) appealing.
C) be designed for a well-defined target audience.
D) repeatable.
E) creative.

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The owner of a nail shop that operates in a local strip mall told her daughter, "Well, after budgeting for all of our expenses for next year, we still have about $7,500 remaining for emergencies. Let's budget 20 percent of that amount for advertising." What budgeting technique is the retailer most likely using?


A) all-you-can-afford budgeting
B) percentage of sales budgeting
C) competitive parity budgeting
D) objective and task budgeting
E) linear forecast budgeting

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Procter & Gamble introduced Old Spice High Endurance antiperspirant, targeted to teenage boys who don't watch much TV. P&G handed out samples at skateboarding events and sponsored a contest for the "high school football player of the year." P&G emphasized which promotional element in this example?


A) sales promotion
B) advertising
C) personal selling
D) public relations
E) word of mouth

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Which of these weaknesses is associated with sales promotions?


A) high absolute costs
B) messages differ between the sales promotion tools
C) difficult to get media cooperation
D) messages lack credibility with consumers
E) effectiveness diminishes when used continuously

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Ford held the Hall of Fans Sweepstakes in partnership with the PBR (Professional Bull Riding) World Finals. Participants entered online for the chance to win a new 2019 Ford F-150 truck and a VIP trip for two to the PBR World Finals in Vegas. Which promotional element was Ford using here?


A) advertising
B) personal selling
C) publicity
D) sales promotion
E) direct marketing

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All of these are consumer-related data that comprise a direct marketing database (such as for a catalog) except which?


A) media usage
B) demographics
C) brand preferences
D) income tax rate
E) lifestyles

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What are the strengths/advantages and weaknesses/disadvantages of using advertising in the promotional mix?

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Advertising is any paid form of nonperso...

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A similar understanding and knowledge that the sender and receiver apply to the message so that it can be communicated effectively during the communication process is referred to as


A) common ground.
B) field of experience.
C) precise abstraction.
D) heuristics.
E) back translation.

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During the postpurchase stage of the consumer purchase decision process, marketers want to reduce postpurchase anxiety for their customers. Which of these would be most useful for accomplishing this objective?


A) advertising only
B) direct marketing only
C) sales promotion and advertising
D) publicity and advertising
E) advertising and personal selling

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The advertising campaign, "Think Outside the Bun" was designed for Millennials and belongs to which brand?


A) McDonald's
B) Arby's
C) Chick-Fil-A
D) Taco Bell
E) Long John Silver's

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Identify and discuss four methods used to set the promotion budget.

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(1) Percentage of sales. In the percenta...

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The ________ audience is defined as the group of prospective buyers toward which a promotion program is directed.


A) direct
B) intended
C) promotion
D) selling
E) target

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In the hierarchy of effects, trial refers to


A) the consumer's ability to recognize and remember the product or brand name.
B) the consumer's appraisal of the product or brand on important attributes.
C) the consumer's first actual purchase and use of the product or brand.
D) an increase in the consumer's desire to learn about some of the features of the product or brand.
E) a favorable experience on the first trial, resulting in the consumer's repeated purchase and use of the product or brand.

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The fourth of five stages in the hierarchy of effects is


A) interest.
B) awareness.
C) adoption.
D) trial.
E) evaluation.

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Which of these statements describes a key difference between advertising and public relations?


A) Public relations is more expensive on a cost-per-contact basis than advertising.
B) Public relations is usually directly paid while advertising is usually indirectly paid.
C) Advertising is usually directly paid while public relations is usually indirectly paid.
D) Advertising provides an immediate feedback loop while public relations does not.
E) Public relations always has a much greater reach than advertising.

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Customers report many benefits of direct marketing, including which of these?


A) There is more privacy than in-store shopping.
B) There are fewer product returns.
C) The prestige of the purchase is higher.
D) There is a higher level of communication to induce customer loyalty.
E) Products are generally bundled with other products to offer buyers greater value.

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What are the strengths/advantages and weaknesses/disadvantages of using publicity in the promotional mix?

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Publicity is a nonpersonal, indirectly p...

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To promote its theme parks to groups, Disney uses advertising, direct marketing, social media, and sales promotions with other companies such as McDonald's. In other words, Disney uses


A) the media mix.
B) the marketing matrix.
C) the promotional blend.
D) marketing by objectives.
E) integrated marketing communications.

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"To inform" is the promotional objective of which stage of the product life cycle?


A) early growth
B) growth
C) accelerated development
D) maturity
E) introduction

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The local radio station broadcast a story about a dry cleaner who requested coat donations. The company offered to clean the coats and deliver them to people in need. The various addresses of the dry cleaner chain were also broadcast so that donations could be dropped off. Since this featured business did not pay for this exposure, it benefited from


A) advertising.
B) direct marketing.
C) personal selling.
D) publicity.
E) sales promotion.

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