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In the marketing department of Pepsi, the entry-level staff, such as Business Analysts, are responsible for doing most of the organization's work. Their level in the organization is known as?


A) strategic
B) functional
C) business unit
D) product

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In its inception, Transportation Safety Technologies, Inc. produced and sold safety devices to make the trucking industry safer especially on long hauls across North America. It soon realized that transporting goods across U.S. borders by truck was expensive and time-consuming for the truckers. Dozens of government agency approvals and costly downtime hamper the process. Transportation Safety Technologies, Inc., has recently begun providing its trucking companies with International Trade Data Systems (ITDS) . This system stores information about each shipment in a centralized database, which can be accessed at border checkpoints and eliminate the need for costly manual inspections. This is an example of the Implementation of a ________strategy.


A) product development
B) diversification
C) market development
D) market penetration

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Two major elements of the implementation phase of the strategic marketing process are:


A) executing the marketing program and designing the marketing organization.
B) establishing a business mission and designing measurable goals and objectives.
C) designing the marketing mix and setting the budget.
D) segmenting the market and selecting target markets.

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In a large corporation with multiple business units, the marketing department may be called upon to:


A) assist managers at higher levels to assess environmental trends or aid in their strategic planning efforts.
B) allocate financial resources across business units.
C) allocate shareholder dividends through a large financial institution.
D) set the overall mission of the company.

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What are the three levels of strategy in organizations? Describe each.

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The three levels of strategy in organiza...

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When Samsung considers launching a new smartphone, the first step the marketing department engages in is:


A) situation analysis.
B) establishing the budget.
C) developing advertising appeals.
D) goal setting.

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Figure 2-1 Figure 2-1    -In Figure 2-1,  A  represents the: A) functional-level strategy level. B) CEO. C) Board of Directors. D) corporate-level strategy level. -In Figure 2-1, "A" represents the:


A) functional-level strategy level.
B) CEO.
C) Board of Directors.
D) corporate-level strategy level.

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George's Computer Repairs is focused on earning money for its owners, while Plan Canada is focused on solving community issues overseas and is not concerned about earning a profit. The contrast between these two is:


A) Both serve customers, so there is no contrast between the two
B) George's Computer Repairs is a shareholder company, while Plan Canada is a for profit company
C) George's Computer Repairs is considered a business, while Plan Canada is considered a nonprofit organization
D) George's Computer Repairs is a nonprofit, while Plan Canada is a for profit company.

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The market for mobile phones can change very rapidly. If Apple uses a BCG portfolio analysis for their new iPhone, one downfall of using this tool may be that:


A) it acts as a strong motivational tool for employees in SBUs that have been labelled dogs or problem children.
B) it considers so many SBU factors beyond market growth rate and relative market share.
C) by the time decisions are made, market conditions may have changed.
D) it does not require forecasts in order to be implemented.

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Siemens manufacturing wanted to increase the efficiency of their turbine manufacturing process by implementing a lean-based methodology. In order to understand how best to do this, Siemens entered a 'learning partnership' with Toyota, where managers from Siemens would act as 'managers-for-a-week' at Toyota to learn about their lean manufacturing processes. This is an example of:


A) resourcing.
B) racing.
C) spying.
D) benchmarking.

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In terms of an organization's vision, Kodak Eastman may have lost business because they:


A) are too slow and cumbersome.
B) defined their business too broadly.
C) defined their business too narrowly.

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After Zierer GMBH, a German manufacturer of amusement park rides, built their first gravity ride, they studied the "Ride Satisfaction Scores" of their ride, along with various competitors and worked to include this information in future designs. They were engaging in:


A) benchmarking.
B) swotting.
C) resourcing.
D) demarketing.

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Ben and Jerry's purchasing practices, ingredient sourcing, manufacturing, and involvement in the community decisions were guided by their:


A) situational analysis.
B) marketing program.
C) mission statement.
D) SWOT analysis.

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Ford Motor Company of Canada lumps together prospective buyers that share common needs for purchasing a new vehicle. What is Ford engaged in:


A) market clustering
B) aggregation marketing
C) market segmentation
D) profiling

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The fundamental objective for the Marketing Manager and HR Manager is to:


A) manage their direct reports
B) sell products and fire people
C) market products and hire people
D) create value for the organization

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In today's global competition, it is important to recognize the kinds of organizations that exist. Organizations can basically be divided into two categories:


A) business and non-profit.
B) domestic and multi-national.
C) privately owned and publically owned.
D) regulated and unregulated.

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Large organizations can be extremely complex. They usually consist of ________ organizational level(s) whose strategy is linked to marketing:


A) three.
B) five.
C) four.
D) two.

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In Figure 2-2, section "C" represents the "how" element of visionary organization. This is referred to as


A) organizational foundation.
B) organizational tactics.
C) organizational mission.
D) organizational direction.

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When Telus calculates their market share, they calculate the ratio of their sales revenue to the total sales revenue of all:


A) firms in the industry, including themselves
B) firms they directly compete against
C) firms in the industry
D) firms they indirectly compete against

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3M uses a holistic approach to new and existing products that encompasses the whole product supply chain from raw materials to disposal. This approach is known as:


A) Life Cycle Management
B) Cradle-to-Grave Management
C) Sustainable Product Development
D) End-to-End Management

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