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In JIT inventory systems a manufacturer normally communicates its production plans to suppliers so that they can deliver needed parts and materials just in time for the manufacturer to use them.

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Aaron is a freshman in college who has not yet decided on his major. He is thinking about majoring in operations management and is exploring job opportunities in this field. Which of the following statements about jobs for operations management majors is most accurate? If he majors in operations management, Aaron will:


A) have limited job opportunities because operations management positions are only available in the slowly growing manufacturing sector.
B) acquire skills and knowledge that are valuable to firms in both the manufacturing and service sectors.
C) have plenty of job offers, but they will mainly be in low wage positions in the service sector.
D) find plenty of employment opportunities in the government and education, but not very many in the private sector.

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is a computer application that enables a firm to combine computerized functions of all divisions and subsidiaries of the firm into a single, integrated software program that uses a single database.


A) Materials requirement planning (MRP)
B) PERT analysis
C) Manufacturing resource planning (MRP II)
D) Enterprise resource planning (ERP)

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Which of the following would be most helpful to a production manager who wanted to determine the minimum time required to complete a proposed project?


A) TQM
B) CAD/CAM
C) ERP
D) PERT

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Firms that satisfy the ISO 9000 and ISO 14000 standards have demonstrated a world-class management system in both quality and environmental standards.

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The operations planning practice of inputting sales forecasts into computer software that accurately predicts the amount and timing of materials needed to complete products and projects is .


A) Enterprise Resource Planning
B) Materials Requirement Planning
C) Virtual Accuracy Tool
D) Computer Based Materials Model

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U.S. businesses are known for their creativity and their ability to implement change.

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The European Union demands that all firms that want to do business with its member nations must satisfy ISO 9000 standards.

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In manufacturing, a is used to produce large quantities of a few types of products.


A) product layout
B) process layout
C) modular layout
D) fixed-position layout

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A production process characterized by a short production run and frequent adjustments to machines so that different products can be produced is known as a(n) :


A) just-in-time process.
B) lean manufacturing system.
C) analytic process.
D) intermittent process.

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Service organizations find it difficult to provide outstanding service every time because the process is so labor intensive.

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An advantage of PERT diagrams is that they are usually so simple to draw that a computer is not needed.

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In a modular manufacturing layout teams of workers combine to produce more complex units.

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Featured Furnishings is a company that specializes in producing custom-made furniture. A continuous production process would be the most efficient way for Featured Furnishings to produce its products.

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Process manufacturing physically or chemically alters materials to create finished goods.

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Operations management involves inventory management, quality control, and production scheduling.

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Operations Managers have learned that quality control is not a never- ending process. Just before you add packaging to the finished product, official company inspectors do a random spot-check. All inspections have to occur at the end of a production run because, only then can the inspector see the total finished product in order to determine if quality is jeopardized.

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Gantt charts will show the production manager if certain activities in the production process are lagging behind their acceptable time of completion.

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Unlike an assembly line where workers perform only a few tasks, in a layout, teams of workers combine to perform a variety of tasks needed to produce more complex units of a final product.


A) modular
B) spoke and wheel
C) network
D) cluster

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Today manufacturers are relying more heavily on:


A) one or two suppliers because firms share so much information.
B) the bidding process to obtain the lowest price.
C) many suppliers to keep its leverage.
D) developing an MRP system for purchasing.

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