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Exam 7: Management and Leadership

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Question 101

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Today's business environment changes so rapidly that strategic planning is becoming more difficult and subject to change.

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Question 102

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In the control process the first step is to:

A) communicate results and deviations to employees.
B) compare results to plans and standards.
C) set clear and appropriate standards.
D) monitor and record performance.

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Question 103

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The visual illustration of the relationships among the people within an organization that shows who is accountable for the work and who reports to whom is called a Gantt Chart.

The question of how to implement change within an organization is the responsibility of the firm's CEO.

A leader's most important job may be to transform the way the company does business so that it's more effective and efficient.

Research has shown that the democratic style of leadership is the most effective style of leadership.

Which of the following goals best describes today's view of the organizing function? Organizing today focuses on:

The experience gained by first-line managers as they perform their jobs enables them to acquire all the skills they will need when promoted to higher levels of management.

The four key management functions are planning, organizing, leading, and controlling.

Goals tend to be broad and focus on the long-term while objectives tend to be specific and more short-term in their focus.

One difference between managers and leaders is that:

Most of a top manager's time is devoted to conceptual and human relations activities.

The level of management that is directly responsible for assigning specific jobs to workers and evaluating their daily performance is called:

Without clear standards, the control process is impossible to implement.

When a firm makes use of the SWOT analysis, one of its objectives is to:

In traditional organizations, involves giving explicit instructions to workers, telling them what to do to meet the goals and objectives of the organization.

A vision is the overall explanation of why an organization exists and where it is trying to head.

As a management function, the main focus of controlling is to keep complete and up-to-date records of the organization's financial transactions for tax and regulatory purposes.

Middle managers are responsible for:

Jamika is a manager at a well-known retail store. Each morning she determines the order in which store projects are performed; she sets work schedules for employees and standards that must be met. These activities suggest that Jamika is involved in operational planning.