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Agatha Adams founded Insurance Specialists to process medical claims for physicians' practices. She plans to compete on the basis of cost,offering the lowest processing cost per claim in her market area. Ms. Adams' company should


A) be the strategic center firm in a network structure.
B) have a specialized multidivisional structure.
C) develop alliances with firms with complementary competencies.
D) have a highly centralized, functional structure.

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In the hybrid form of the combination structure,some divisions are oriented toward products while others are oriented toward market areas.

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True

Strategic controls are largely subjective criteria intended to verify that the firm is using appropriate strategies for the conditions in the external environment and the company's competitive advantages.

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The selection of an organizational structure for an internationally diversified firm should consider the international corporate-level strategy the firm is using.

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It is easiest to identify the company that functions as the strategic center firm in


A) horizontal complementary strategic alliances.
B) vertical complementary strategic alliances.
C) corporate-level cooperative partnerships.
D) international cooperative partnerships.

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Describe the organizational structure associated with a firm that pursues an unrelated diversification strategy.

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An unrelated diversification strategy se...

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Successfully implementing a cost leadership strategy requires


A) freedom from constraining rules.
B) centralization of authority.
C) communication between functional silos.
D) sharing of competencies among divisions.

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Functional structures work best for firms for all of the following strategies EXCEPT


A) cost leadership strategy.
B) differentiation strategy.
C) related constrained diversification strategy.
D) single or dominant business corporate strategy.

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The divisions within each SBU are related in terms of shared products or markets,but the divisions of one SBU have little in common with the divisions of the other SBUs.

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The heavy use of integrative mechanisms in the achieve


A) cooperative; economies of scope.
B) competitive; cost efficiencies.
C) functional; sensitivity to cultural diversity.
D) SBU; quick response to local customer needs.

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A

Strategic controls allow corporate-level managers to


A) evaluate business-level performance on objective criteria.
B) concentrate on day-to-day corporate operations.
C) assess performance of employees and managers in each business unit.
D) examine the fit between what the firm might do and what it can do.

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Cisco's corporate-level structure was useful in implementing its business-level strategy.


A) SBU form; integrated cost leadership-differentiation
B) competitive form; differentiation
C) cooperative form; cost leadership
D) cooperative form; integrated cost leadership-differentiation

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As shown in the Chapter 11 Opening Case,Borders was able to structure its operations in ways that allowed it to manage the different businesses in each country and market effectively.

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The centralized structure used by Borders (Chapter 11 Opening Case)did not provide information from local stores that might have been useful in changing its technology strategy more quickly than it did. This example illustrates the effect of structure on strategy.

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One disadvantage of the functional structure is that


A) career paths and professional development are limited.
B) dual reporting relationships blur lines of authority.
C) the CEO cannot coordinate and control the efforts of functional-level employees.
D) communication and coordination are difficult among organizational functions.

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Which of the following is NOT associated with an organizational structure that supports a cost leadership strategy?


A) centralization
B) specialization
C) formalization
D) integration

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The primary disadvantage of the multidomestic strategy and worldwide geographic area structure relates to limited


A) centralization.
B) coordination across divisions.
C) ability to meet local market needs.
D) potential for global efficiency.

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D

The organizational structure for an internationally diversified firm requires trade-offs between global integration and local market responsiveness.

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The Amos Ball Printing Company was established in 1866. Currently,Amos Ball V is the CEO and chairman of the board. The company has traditionally used a functional structure. Five years ago,the company branched into online publishing and small-batch printing in addition to its regular large-batch operations. Both new businesses are significantly different in technology and marketing from each other and from Ball's traditional business. Despite the hiring of experienced professionals in these new endeavors,performance continues to be poor and is affecting Ball's overall performance. Which of the following statements is TRUE?


A) Amos should consider adopting the multidivisional structure.
B) Mr.Ball has insufficient power to change the structure of the organization.
C) Restructuring must only be done from a position of strength, so it is necessary to wait until the company's overall performance improves before making radical changes.
D) These businesses are too disparate to coordinate within one corporate structure.

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Walmart's effective strategy/structure configuration is


A) cost leadership/functional.
B) differentiation/functional.
C) related constrained/multidivisional.
D) related linked/multidivisional.

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