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Exam 10: Enhancing Group and Team Performance

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Question 1

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The _____ approach to leadership suggests that there are certain attributes that make good leaders.

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Question 2

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What is the reflective thinking method? Identify the steps used in the method, and the techniques that can be useful in each step.

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The reflective thinking method is a way ...

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Question 3

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Even though Kimball had the title of group leader, he preferred a more "hands off" approach and allowed the group to work together and only provided advice when he was asked. What leadership style does Kimball use?

An authoritarian leader is more likely to _____.

Al's group has been discussing a solution to a problem for several days. By the end of the discussions, however, not everyone agreed with the final decision, but they all decided that they would accept it. This means that they arrived at a consensus.

The text suggests that successful groups have goals which are both clear and _____.

James, Matt, Karla, and Ann have formed a research group to study a chemical engineering process. They meet in the library and identify twelve articles that deal with the process. They divide up the articles, and schedule a meeting in which they will give a report to the other group members about their specific articles. They are using which group function effectively?

The minimum number of people who must participate in a brainstorming process is called a quorum.

In the force field analysis technique, forces that increase the likelihood that a desired goal will occur are called _____ forces.

If a group is organized in a way that allows the group to achieve its goal, it is an example of a(n) _____ structure.

Corinne told the group to assign a number from 1 to 5 to each of the five ideas, with one being the best idea and five being the worst. She was using _____ to help select the best solution.

The instructor assigned Jan to be the group's leader, but she has become a "dictator" in group meetings. She makes most of the group's decisions and always controls how much gets accomplished. What's the term for Jan's leadership style?

Once the best solution has been identified by the group, what is the next step in Dewey's reflective thinking process?

A laid-back leader who takes a hands-off approach is an example of a(n) _____ leader.

The force field analysis technique seeks to analyze a problem by determining the _____ forces, which are forces that enhance movement toward the goal, and _____ forces, which are forces that inhibit movement toward the goal.

The way a group or team discussion is organized is called the _____ of the group.

A leader who guides and facilitates discussion rather than dominating it demonstrates which style of leadership?

Most meetings have one or more of the following goals: (1) giving information, (2) discussing information, and (3) taking action.

The journalists' six questions method is one technique to help clarify the problem during the reflective thinking process.

A process leader is more likely to adapt to the individual needs of group members.