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What kinds of information affecting the supply chain would be found in a data warehouse?

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Students may propose a number ...

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A distribution center and a fulfillment center are one and the same.

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In addition to merchandise and payments, information flows throughout a supply chain. All of the following statements are a good characterization of the flow of information in a supply chain except


A) a manufacturer will send and receive information from buyers, stores, and distribution centers.
B) stores will send and receive information from manufacturers, buyers, distribution centers, and customers.
C) distribution centers will send and receive information from stores and manufacturers.
D) customers will send and receive information from stores and manufacturers.
E) buyers will send and receive information from stores and manufacturers.

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What are the main challenges in managing a supply chain?

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Students should be able to identify a nu...

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A distribution center is typically operated by


A) the marketing department.
B) vertically integrated consumer networks.
C) retailers, manufacturers, or distribution specialists.
D) wholesalers.
E) electronic data interchange services.

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Felicia had just taken over her family's business after spending ten years in the marketing department of a large corporation. She met with a representative from one of her firm's biggest customers, who told her, "We should think about how we can make the pie bigger rather than fighting over the size of the slices." She had expected a more cutthroat approach rather than this call for a


A) partnering relationship.
B) shared mission statement.
C) common marketing system.
D) corporate vertical marketing system.
E) linked supply chain.

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In vendor-managed inventory systems,


A) corporations send information to retail customers, bypassing wholesalers and retailers.
B) companies send information to cooperatives.
C) customers send information to retailers.
D) sales reps send sales information to the retailer.
E) retailers send sales information to the manufacturer.

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A ________ program is a promotional strategy that encourages people to pass along a marketing message to other potential consumers.


A) supply chain
B) direct marketing
C) viral marketing
D) wholesale marketing
E) social media

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C

Coastal Glass Company provides bottles to the major beverage companies in the United States. Coastal knows it needs to build partnering relationships with each of the beverage companies, and the beverage companies know that Coastal is important to them. What will both sides need to do to build and maintain a partnering relationship?

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First, both sides need to build mutual t...

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A(n) ________ is a 13-digit code retailers can use to track inventory.


A) UPC
B) CFPR
C) pick ticket
D) ASN
E) EDI

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Having no intermediaries between the buyer and seller is a defining characteristic of a(n) ________ marketing channel.


A) indirect
B) vertical
C) horizontal
D) simple
E) direct

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Years ago, a hardware store had a sign that said, "If we don't have it, you don't need it." How is the implementation of a quick response system the complete opposite of this marketing philosophy?

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The idea behind a quick response system ...

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In a corporate vertical marketing system,


A) conflict tends to be a major problem.
B) independent firms at different levels of the marketing channel join through contracts to obtain economies of scale and coordination to reduce conflict.
C) there is no common ownership, and the dominant member has significant power to impose its ideas and objectives.
D) independent firms join together formally to decide how the marketing channel will operate.
E) participants-such as warehouses, transportation companies, and retail outlets-are typically owned by a parent company where potential conflict among segments of the channel is lessened.

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E

Marketing channel relationships evolve when the parties have common goals.

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As a very small manufacturer of nutritional products for race horses, Horse Health Products Company maintained information using bookkeeping and inventory management software and communicated with customers through e-mail and fax. As its business expanded, Horse Health Products's owner began to consider creating an electronic data interchange. What could an EDI system do for his company?

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An EDI system would allow the company to receive up-to-the-minute sales data, electronically initiate purchase orders for materials as needed, send and receive invoices, electronically check on order status, and receive returned merchandise documentation.

A(n) ________ is a supply chain whose members act like a unified system.


A) vertical marketing system
B) independent marketing system
C) concentrated marketing system
D) conventional marketing system
E) strategic marketing system

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In an administered vertical marketing system,


A) no individual participant has control over the others, since a third-party administrator oversees the entire supply chain.
B) independent firms at different levels of the marketing channel join through contracts to obtain economies of scale and coordination to reduce conflict.
C) there is no common ownership, and the dominant member has significant power to impose its ideas and objectives.
D) independent firms join together formally to decide as a group how the marketing channel will operate.
E) participants-such as warehouses, transportation companies, and retail outlets-are typically owned by a parent company to ensure harmonious relations throughout the supply chain.

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Marketing channel management adds value because it gets products to customers efficiently, quickly, and at low cost.

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TT TOYS manufactures toys. The company recently started buying paint for its toys from a Chinese firm. This Chinese company is part of TT Toys'


A) supply chain.
B) corporate vertical marketing system.
C) distribution center.
D) CFPR.
E) voluntary chain.

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Where does the value for the consumer lie in the supply chain?

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Each participant in the supply chain add...

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