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Exam 9: Managing Conflict in Relationships

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Question 41

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In a game called "blemish", one person pretends to complimentary but actually puts the other person down.

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Question 42

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Identify the following: -win-win

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The term "win-win" refers to a situation...

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Question 43

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The opposite or unproductive communication of negative affect is:

The win-win conflict style is always the best approach.

In constructive conflict communication, people use metacommunication to keep the discussion on track.

In Chapter 9, Julia Wood discussed the concept of grace. Define this concept and explain under what conditions and in what relationships showing grace is appropriate and inappropriate.

In this stage, the foundation of constructive management of conflict is established long before a specific disagreement is aired.

Constructive conflict communication includes:

Research has shown that forgiveness is a major influence on how or whether relationships progress.

Zach believes that in conflict situations the goal is to find a solution that all those involved can accept. Zach's orientation to conflict is best described as:

A common form of covert conflict is passive aggression, which is acting aggressively while denying feelings or acting aggressive.

In regards to on the job conflict, it is ____.

Ineffective communication can hurt individuals, damage relationships, and undermine the possibility of resolving problems.

Women are more likely than men to use coercive tactics, both verbal and physical, to avoid discussing problems and to force their resolutions on others.

Identify the following: -Exit response