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Academic Standard, Inc.(ASI) Academic Standard, Inc.(ASI) , sells its products through the Internet.Amanda is one of the biggest buyers of the company's products for her business.Nearly all of the interactions between Amanda's company and ASI have been electronic, saving both time and energy. Although transaction costs are reasonable, ASI has encountered financial problems with high production costs.Jonathan, a veteran employee of ASI, suggested to senior management that certain aspects of production may need to be handled by other, more efficient companies.Jonathan also suggested that the company might want to create a physical store to possibly increase its visibility and potential profits.He explained many disadvantages of operating solely through the Internet. -Refer to Academic Standard, Inc.All except ____ forces are primary external environmental forces that ASI needs to be mindful of in regard to the company's use of technology.


A) globalisation
B) customer service
C) societal
D) Economic
E) legal and political

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Which of the following is true about marketing messages and social media?


A) Traditional marketing message are top down, similar to social media messages.
B) Social media messages are typically bottom up.
C) Social media marketing messages are not like traditional marketing messages.
D) Social media follows traditional marketing messages and how they are distributed.
E) Traditional marketing message are bottom up.

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Angry Birds is a popular blog.

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Online booksellers that seem to be following the same business activities are said to be using a B2B business model.

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____ is considered a social networking site for professionals.


A) Pinterest
B) MySpace
C) Google+
D) LinkedIn
E) Facebook

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Green IT refers to a company's activities that support and sustain a healthy planet.

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____ is the largest video site on the Internet.


A) YouTube
B) Flickr
C) Facebook
D) iTunes
E) Twitter

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Website designers are examples of specialised human resources required by a firm that wishes to successfully carry on any significant e-business activities.

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Advertising and the sales revenues earned from sales conducted over the Internet are popular


A) profit flows.
B) cash streams.
C) cash flows.
D) sources.
E) revenue streams.

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Generally, it is desirable if e-business activities can shift revenues from traditional retail stores to online sales.

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Social games are an area of growth in social media.

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Firms that tend to focus on conducting e-business with other businesses are referred to as having a B2B focus.

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What do users say is their primary reason for using social media?


A) Staying in touch with family and friends
B) Reconnecting with old friends
C) Sharing information about themselves
D) Promoting their own goals and objectives
E) Reconnecting with family members

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Online firms like Amazon.com that take a B2C model approach


A) emphasise a consumer focus.
B) try to build long-term relationships with their customers.
C) try to understand how customers behave online.
D) are focused on individual buyers.
E) incorporate all of the above.

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The use of webinars and online informational promotional materials is most often related to businesses selling to


A) other businesses.
B) existing clients.
C) potential customers.
D) government and the public sector.
E) existing consumers.

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Because Amazon.com focuses on conducting e-business with consumers, it is considered to have a B2C focus.

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KPIs are


A) quantitative measurements that define and measure the progress toward social media objectives.
B) the benchmarks that a company sets for themselves.
C) quantitative measurements that measure the profitability of a social media plan.
D) qualitative measurements that define and measure the progress toward social media objectives.
E) measurements submitted online to vendors and customers for analysis.

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Twitter is a social networking site dedicated to employment and developing a network of professionals.

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Which of the following specialised business models would perform e-business activities to generate revenues by matching online buyers and sellers to facilitate exchanges?


A) Advertising e-business model
B) Brokerage e-business model
C) Subscription e-business model
D) Pay-per-transaction e-business model
E) C2B e-business model

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Peer-to-peer software that allows users to share information over the Internet is known as a ____ model.


A) consumer-to-consumer
B) seller-to-consumer
C) business-to-consumer
D) vendor-to-consumer
E) pay-per-view

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