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Human resources planning and recruiting are two of the activities carried out during the development phase of human resources management.

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Job analysis is the systematic procedure for studying jobs to determine expected levels of productivity.

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Activities that increase employee satisfaction such as satisfaction surveys, employee communication programs, exit interviews, and fair treatment are all part of which phase of the human resources management process?


A) Benefits and compensation
B) Job analysis
C) Developing human resources
D) Maintaining human resources
E) Acquiring human resources

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Job specification is a systematic procedure for studying jobs to determine their various elements and requirements.

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Define human resources management (HRM), and discuss the overall activities involved in each of its three main phases.

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Human resources management (HRM) is the ...

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Employee compensation systems are generally developed and administered by ____, and pay increases and promotions are usually recommended by ____.


A) top management; HRM specialists
B) unions; line managers
C) HRM staff; line managers
D) top management; unions
E) professional HR consultants; HRM staff personnel

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The results of an evaluation should be discussed with an employee soon after the evaluation is completed.

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A firm attempting to reduce the size of its workforce may use several approaches.The approach most likely to be saved as a last resort is _____.


A) attrition
B) early retirement
C) firing
D) hiring freeze
E) layoff

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The process of acquainting new employees with an organization is called orientation.

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Jefferson, Inc.(JI) Jefferson Inc.(JI) is a relatively new company that wants to improve its employee rewards, compensation, and benefits.The company understands that there are effective reward systems that will motivate employees.However, JI management is not sure which would be the best for the company.Compensation, another important area, must also be improved so that it will satisfy all employees effectively.In addition, the company wants to create benefits to keep the employees not just satisfied, but also motivated.Yet another pressing issue is deciding on the training methods that are to be used to successfully teach the new employees. JI believes that it will be on the right path if all of these changes can be successfully accomplished.The company plans to incorporate performance appraisals so it can be sure that the rewards, compensation, and benefits are effectively distributed. -Refer to Jefferson, Inc.When JI management considers performance appraisal, various techniques and methods are either objective or ____ in nature.


A) measurable
B) marginal
C) judgmental
D) goal-oriented
E) personal

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An indirect reward given in addition to an employee's regular pay is known as


A) profit sharing.
B) a lump-sum salary increase.
C) an employee benefit.
D) pay for time not worked.
E) commission.

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As a human resources specialist, you were asked to briefly summarize the disadvantages of using internal recruiting.You have started your report by stating, "The main disadvantage of internal recruiting is that


A) there may be resentment among employees."
B) promotion leaves another position to be filled."
C) it helps hold on to quality personnel."
D) job posting may be required."
E) it brings in unfamiliar ideas and perspectives."

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If Jane were moved from her management position in the men's department at Nordstrom's to a management position in the women's department of the same store, this would be considered a(n) _____.


A) job transfer
B) promotion
C) internal recruitment
D) longitudinal move
E) external recruitment

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Compensation and benefits are related to employee motivation.

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How does a replacement chart differ from a skills inventory? What is the purpose of each?

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A replacement chart and a skills invento...

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Which of the following is not a compensation decision?


A) the wage-level decision
B) the individual-wage decision
C) the wage-cut decision
D) the wage-structure decision
E) Both c and d are correct.

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The distribution of a percentage of a firm's profits among its employees is called _____.


A) an incentive payment
B) employee benefits
C) a tax shelter
D) remuneration
E) profit sharing

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Two useful tools for estimating the supply of needed human resources are the


A) recruiting chart and skills inventory.
B) employee survey and skills chart.
C) performance appraisal and replacement chart.
D) replacement chart and skills inventory.
E) skills inventory and attrition graph.

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A flexible benefit plan allows an employee to allocate a predetermined amount of benefit dollars to various categories of benefits to design a benefit mix that best fits that employee's needs.

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The Giant Company is concerned about controlling labor costs while encouraging employees to work more efficiently.The Giant Company should adopt a ____ strategy.


A) productivity-reward
B) cost-of-living
C) performance-reward
D) pay-for-performance
E) static-salary

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