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What are the responsibilities of middle managers?

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Middle managers report to top management...

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Identify two reasons why actual performance might differ from standards and explain why the control process is helpful in both situations.

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There are two possible reasons for a dev...

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Identify the three levels of management in a typical organization and briefly describe the responsibility of manager at each of these levels.

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Typically, there are three levels of man...

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_____ are shorter-term performance targets that direct the activities of an organization.


A) Goals
B) Objectives
C) Tactical plans
D) Operational plans

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Which of the following is an advantage associated with divisional organizations?


A) Services aren't duplicated across units.
B) Units focus on their own needs.
C) Staff personnel can function more effectively.
D) The company is better able to respond to environmental changes.

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As a president of an organization, you'll depend upon your _____ skills to solve major, long-term problems.


A) technical
B) time-management
C) interpersonal
D) conceptual

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Describe the four functions that managers perform.

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(1) Planning: You must set goals and det...

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In setting strategic goals and performance objectives, Joan Rivers of DayMark Solutions would develop an overall course of action.

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Why are communication skills critical to success in an organization?

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At all levels of an organization, you wi...

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Core values describe the purpose of your organization and the reason for its existence.

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9Which of the following is not one of the four primary functions of management?


A) organizing
B) budgeting
C) planning
D) directing

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Assessing a company's strengths, weaknesses, opportunities, and threats usually takes place during the process of _____ planning.


A) tactical
B) contingency
C) operational
D) strategic

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Long-range planning that establishes an overall course of action for a company is generally called _____.


A) contingency
B) tactical
C) strategic
D) crisis

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Employees generally dislike working for democratic leaders and like working for autocratic leaders.

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Objectives are major accomplishments that the company wants to achieve over a long period of time.

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What are the consequences of failure to delegate authority?

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Managers who are reluctant to ...

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Because the company serves the needs of individual consumers, businesses, police departments, and the military, GM's stock would be worth more if it reorganized into customer divisions.

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If there is a difference between actual performance and standard performance, the reason is:


A) lower than expected performance.
B) higher than expected performance.
C) poorly calculated standard.
D) all of the above

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The best time for management to practice crisis management is when a crisis occurs in their company.

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Managers who've developed a laissez-faire leadership style tend to make decisions without soliciting input from subordinates.

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