Question 1

After 2004, spending on ERP systems increased or decreased based on several factors.These factors include all of the following except:

Accepted Answer

A)  Y2K compliance concerns
B)  The need for better customer service
C)  Multi-national sites of operation
D)  Compliance with the Sarbanes-Oxley Act

Question 2

To resolve discrepancies on invoices so that they can be paid on a timely basis, management may issue which of the following?

Accepted Answer

A)  Report on purchase orders created after the invoice date
B)  Blocked invoice Report
C)  Requisition Invoice Report
D)  Purchase Order Transcription Report

Question 3

The analytics module of an ERP system such as SAP would include all of the following except:

Accepted Answer

A)  Financial analysis
B)  Strategic enterprise management
C)  Project portfolio management
D)  Workforce analysis

Question 4

Which of the following is NOT a feature of an ERP system's database?

Accepted Answer

A)  Increased efficiency
B)  Increased need for data storage within functional areas
C)  Increased customer service capability
D)  Increased data sharing across functional areas

Question 5

Select the true statement from the following:

Accepted Answer

A)  The strength of SAP is its human resources capabilities. 
B)  The strength of PeopleSoft is its manufacturing capabilities. 
C)  The strength of SAP is its financial reporting capabilities. 
D)  The strength of PeopleSoft is its human resources capabilities.

Question 6

The systems transition responsible for moving business processes from an internal management perspective to an interactive, internal, and external perspective is?

Accepted Answer

A)  The evolution of Customer Relationship Management (CRM)  into Supply Chain Management (SCM) 
B)  The evolution of ERP systems into ERP II systems
C)  The evolution of Electronic Data Interchange (EDI)  into ERP II systems
D)  None of the above

Question 7

More than one-half of ERP implementations by the ________ approach experienced significant failures or problems in the 1990s, and nearly one-third of these implementations abandoned in progress.

Accepted Answer

A)  Big bang
B)  Location-wise
C)  Progressive
D)  Modular

Question 8

Which of the following is NOT one of the reasons for increased spending on ERP systems in recent years?

Accepted Answer

A)  The need for Sarbanes-Oxley compliance
B)  Globalization and increased competitive pressures
C)  The need for earnings management
D)  The need for customer service enhancements

Question 9

The human capital management module of an ERP such as SAP would include all of the following components except:

Accepted Answer

A)  Talent management
B)  Workforce process management
C)  Workforce development
D)  Workforce termination management

Question 10

The big bang approach to implementation means that the company:

Accepted Answer

A)  Will buy one integrated system to accomplish all business processes
B)  Implements all modules and all function areas of the ERP system at one time
C)  Commences training and data cleansing throughout the organization on one date
D)  Implements the business process reengineering process on a predetermined date

Question 11

Which of the following statements best describes the risks of ERP systems?

Accepted Answer

A)  The risks of implementing and operating ERP systems are nearly identical to the risks of implementing and operating IT systems.
B)  The risks of operating and implementing ERP systems are greater than the risks of implementing and operating IT systems, due to the scope, size, and complexity of ERP systems.
C)  The risks of implementing ERP systems are greater than the risks of implementing IT systems, but the operating risks are nearly identical.
D)  The risks of operating ERP systems are greater than the risks of operating IT systems, but the implementation risks are nearly identical.

Question 12

Business process reengineering means:

Accepted Answer

A)  Configuring the business processes to conform to the functionality of the IT system
B)  Configuring the IT system to the business process for best processing speed
C)  Matching the IT and business processes to achieve the greatest mutual benefit from each
D)  Configuring both IT and business processes to meet the goals of ERP

Question 13

Which of the following is true with regard to the proper implementation of an ERP system:

Accepted Answer

A)  Fraud due to inappropriate transaction recording is eliminated.
B)  Employee IDs, passwords, and segregated duties aid in internal control measures.
C)  Audit trails are not necessary due to ID and password security concepts.
D)  All of the answers are correct answers.

Question 14

What company developed the first true ERP systems?

Accepted Answer

A)  Microsoft 
B)  PeopleSoft 
C)  SAP
D)  IBM

Question 15

An enterprise resource planning (ERP)  system would:

Accepted Answer

A)  Update both accounts receivable and inventory when purchased goods are received from a vendor.
B)  Update both accounts payable and accounts receivable when inventory purchased from a vendor is received.
C)  Update both accounts payable and sales when purchased goods are received from a vendor.
D)  Update both accounts payable and inventory when purchased goods are received from a vendor.

Question 16

An ERP system uses:

Accepted Answer

A)  One database for each module associated with the organization's sales, inventory, human resources, etc. 
B)  One database for manufacturing, one database for sales, one database for administrative, and one database for design and research
C)  One database which contains all data items associated with the organization 
D)  Relational databases for interactive queries between modules and departments

Question 17

Which company developed the first true ERP system?

Accepted Answer

A)  SAP
B)  Oracle
C)  Hyperion
D)  Micro

Question 18

Manufacturing companies implement ERP systems for the primary purpose of

Accepted Answer

A)  Increasing productivity
B)  Reducing inventory quantities
C)  Sharing information
D)  Reducing investments

Question 19

The ERP program that uses the term "back office" in reference to managerial functions and "front office" in reference to customer and sales functions is:

Accepted Answer

A)  SAP R/3
B)  Oracle Applications
C)  People
D)  mySAP

Question 20

The first "pure Internet" architecture, with no programming code residing on the client computer was:

Accepted Answer

A)  SAP R/3
B)  Oracle Applications
C)  People
D)  mySAP

Exam 6: Enterprise Resource Planning ERP Systems

Business process reengineering means:

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Which of the following is NOT a feature of an ERP system's database?

Correct AnswerverifiedShow Answer

Manufacturing companies implement ERP systems for the primary purpose of

Correct AnswerverifiedShow Answer

More than one-half of ERP implementations by the ________ approach experienced significant failures or problems in the 1990s, and nearly one-third of these implementations abandoned in progress.

Correct AnswerverifiedShow Answer

Which of the following statements best describes the risks of ERP systems?

Correct AnswerverifiedShow Answer

An ERP system uses:

Correct AnswerverifiedShow Answer

After 2004, spending on ERP systems increased or decreased based on several factors.These factors include all of the following except:

Correct AnswerverifiedShow Answer

The ERP program that uses the term "back office" in reference to managerial functions and "front office" in reference to customer and sales functions is:

Correct AnswerverifiedShow Answer

The human capital management module of an ERP such as SAP would include all of the following components except:

Correct AnswerverifiedShow Answer

What company developed the first true ERP systems?

Correct AnswerverifiedShow Answer

Which company developed the first true ERP system?

Correct AnswerverifiedShow Answer

To resolve discrepancies on invoices so that they can be paid on a timely basis, management may issue which of the following?

Correct AnswerverifiedShow Answer

Which of the following is NOT one of the reasons for increased spending on ERP systems in recent years?

Correct AnswerverifiedShow Answer

An enterprise resource planning (ERP) system would:

Correct AnswerverifiedShow Answer

The big bang approach to implementation means that the company:

Correct AnswerverifiedShow Answer

Select the true statement from the following:

Correct AnswerverifiedShow Answer

The first "pure Internet" architecture, with no programming code residing on the client computer was:

Correct AnswerverifiedShow Answer

The systems transition responsible for moving business processes from an internal management perspective to an interactive, internal, and external perspective is?

Correct AnswerverifiedShow Answer

Which of the following is true with regard to the proper implementation of an ERP system:

Correct AnswerverifiedShow Answer

The analytics module of an ERP system such as SAP would include all of the following except:

Correct AnswerverifiedShow Answer

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