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A self-values map displays the position of products or brands in the consumer's mind.

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The perceptions of __________ are being measured in a perceptual map.


A) competitors
B) strategic planners
C) the company's executive team
D) the current R&D team
E) consumers

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Social networking sites that compete directly with Facebook have a difficult time surviving; however, LinkedIn has survived by focusing on the needs of business professionals, who seek to network with colleagues, share their expertise, post online resumés, and look for new jobs. What segmentation method is LinkedIn using?


A) loyalty segmentation.
B) benefit segmentation.
C) psychographic segmentation.
D) geodemographic segmentation.
E) demographic segmentation.

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"Why create a perceptual map?" asked David. Andreas, the senior marketing manager, gave him four reasons. Which of the following is NOT a valid reason?


A) "It's a quick way for senior managers to see not only our product but each of our competitors, all at once."
B) "It's a way to demonstrate the dimensions that our customers think are important."
C) "It shows where we aren't-and where our competitors aren't-in our customers' and prospects' minds."
D) "It's a way to show the position of the company throughout the product's life cycle."
E) "We can easily show where we are positioned and how large the market is."

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Which of the segmentation attractiveness criteria is addressed when Magnolia Café asks the question, "Are there enough employees in the government center to justify targeting the center for lunch delivery service?"

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This addresses the q...

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Positioning strategies generally focus either on how the product benefits the consumer or on how it is better than competitors' products.

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List the steps in the segmentation, targeting, and positioning process.

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Segmentation (Step 1 - Strategy or Objec...

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When developing a positioning strategy, marketers may choose to position their offerings against the offerings of competitors. If you were to do so, what would you expect your competitors to do?

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Students should identify the dynamic nat...

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After assessing the market growth potential for his company's baby products in Mexico, Harmon wanted to evaluate market competitiveness. To do this, Harmon would consider


A) mass marketing distribution potential and logistical support.
B) the current size of the market and the expected growth rate.
C) ease of pricing control and number of promotional outlets.
D) the number of competitors, entry barriers, and product substitutes.
E) profitability and customer buying behavior.

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The Lite beer commercial with the slogan, "less filling, tastes great," was based on __________ segmentation.


A) geographic
B) geodemographic
C) psychographic
D) benefit
E) loyalty

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Marketers often employ a combination of segmentation methods, using __________ to identify and target their customers, and __________ to design products and messages to appeal to them.


A) loyalty segmentation; demographics
B) undifferentiated targeting; differentiated targeting
C) loyalty segmentation; geodemographics
D) geodemographic segmentation; lifestyle or benefit segmentation
E) lifestyle segmentation; geographic segmentation

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Why must a firm's STP strategy be consistent with and derived from the firm's mission and objectives?

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Segmentation, targeting, and positioning...

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Corporate pilot fish are former employees who start a new business based primarily on contacts and contracts with their old company. A corporate pilot fish would probably pursue a __________ targeting strategy.


A) macromarketing
B) micromarketing
C) benefit-based
D) differentiated
E) undifferentiated

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Kim's Kayak Tours initially identified active retirees living in the retirement community nearby as one of its target markets. Kim then tailored her service and marketing message to the interests and schedules of that audience. Kim initially used __________ segmentation and then used __________ segmentation.


A) micromarketing; loyalty
B) lifestyle; macromarketing
C) geodemographic; lifestyle
D) geographic; loyalty
E) behavioral; geodemographic

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The manager of Plantation River Country Club wanted members of the very upscale club to use the bar and dining facilities more frequently. He offered a two-for-one happy hour special but few members showed up. The manager did not have a grasp of what would make his target market


A) substantial.
B) responsive.
C) identifiable.
D) reachable.
E) quantifiable.

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Many companies use the Internet to allow consumers to design customized products; for example, Nike allows customers to order shoes with custom color combinations. This is a form of


A) micromarketing.
B) concentrated targeting.
C) psychographic segmentation.
D) differentiated targeting.
E) undifferentiated targeting.

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Marco was assigned to help create a positioning strategy for his employer's products based on product attributes. He should consider


A) the features the engineers feel are most important.
B) the ways the sales representatives have been positioning the firm's products.
C) the characteristics that helped his firm win a statewide award for excellence in manufacturing.
D) what the target market would consider the most important features.
E) the safety record of the firm and its products.

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For products like pencils and paper clips, marketers should probably use an undifferentiated targeting strategy.

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Let's Dish is a meal-preparation service operating in three states. Customers visit a Let's Dish store to select and partially prepare their meals, which are then packaged for the freezer. At home, the customer can pull a meal out of the freezer and warm it in the oven or microwave. If Let's Dish wanted to expand into new areas of the U.S., what segmentation method would probably be most useful in choosing new locations?


A) loyalty segmentation.
B) benefit segmentation.
C) psychographic segmentation.
D) geodemographic segmentation.
E) demographic segmentation.

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What is the best situation in the Circles for a Successful Value Proposition framework?


A) The firm's benefits overlap with both customer needs / wants and competitors' benefits.
B) The firm's benefits overlap with customer needs / wants but not with competitors' benefits.
C) The firm's benefits overlap with competitors' benefits but not with customer needs / wants.
D) Customer needs / wants overlap with both the firm's benefits and competitors' benefits.
E) None of the three circles overlaps.

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