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Exam 3: Organizing and Drafting Business Messages

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Question 1

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Which of the following kinds of business messages typically use the indirect strategy?

A) Nonsensitive memos
B) Routine requests
C) Informational reports
D) Sensitive messages

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Question 2

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A scratch list is a detailed, hierarchical plan for organizing ideas and information.

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Question 3

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Which of the following message openings is the most direct opening for an e-mail message announcing a new telecommuting plan?

In the active voice, the subject is acted upon. In the passive voice, the subject is the doer of the action.

Jonathan is researching the financial impact of a job-sharing benefit for employees. Talking with his boss about the possible effects of offering this benefit to employees is an effective method of formal research.

Which of the following business messages would not use the direct strategy?

Before composing a business document, you should gather information that will answer which of these questions?

A ____________________ sentence contains two independent clauses and one dependent clause.

To build paragraph coherence, a writer should

The following sentence contains a dangling or misplaced modifier: Working all night, the brief was filed with the court on time.

____________________ is an organizational writing technique that involves placing the main idea first and following the main idea with details, an explanation, or evidence.

One question writers should attempt to answer before drafting a message is What will happen if the receiver doesn't complete the requested action?

Business writers generally place the topic sentence near the end of a paragraph to serve as a summary.

Before and meanwhile are examples of transitional expressions that show ____________________ association.

When introductory dependent clauses precede independent clauses, they are always followed by a comma.

In effective business writing, where in a paragraph does a topic sentence usually appear?

Looking in company files for information is considered formal research.

Which of the following transitions would help to clarify an idea?

The following sentence effectively uses a stylistic device to de-emphasize the bad news: Although we don't have any available positions at this time, we were pleased to receive your application and will keep it on file for six months.

The new organizational chart was presented by our recently hired CEO is an example of a sentence using the ___________________ voice.