Question 1

To sound current, fresh, and trendy, effective business communicators make ample use of slang when writing and speaking.

Accepted Answer

A) True 
 B)False

Question 2

Business messages should contain at least three typefaces to add emphasis and contrast.

Accepted Answer

A) True 
 B)False

Question 3

Converting a verb into a noun creates stronger, more professional business writing (e.g., made a decision instead of decided ).

Accepted Answer

A) True 
 B)False

Question 4

Which statement about margins and text alignment is true?

Accepted Answer

A)  Margins define the reading area and provide important visual relief.
B)  Nearly all text in Western cultures is aligned at the right.
C)  Business letters and memos usually have side margins of 2 inches.
D)  Ragged right margins decrease white space and readability.

Question 5

How many typefaces should you use in a business document?

Accepted Answer

A)  No more than two
B)  At least three
C)  Up to five
D)  At least ten

Question 6

Expressions that are intended to impress rather than express are known as

Accepted Answer

A)  cliches.
B)  buzzwords.
C)  trite phrases.
D)  overly exuberant.

Question 7

What is the best way to judge the success of your writing?

Accepted Answer

A)  Receiving a raise or promotion
B)  Using a spell-checker
C)  Receiving feedback from your receiver
D)  Organizing your message using the direct organizational strategy

Question 8

In describing sexual harassment in the workplace, Julia explains that Supervisors are getting burned in harassment lawsuits. Julia is using slang in this statement.

Accepted Answer

A) True 
 B)False

Question 9

Expressions such as pursuant to your request and thank you in advance  increases the professionalism of business messages.

Accepted Answer

A) True 
 B)False

Question 10

Dylan is designing his document to enhance readability and comprehension. What is the best advice you can give Dylan?

Accepted Answer

A)  Justify the left and right margins so they are both even.
B)  Create white space by using headings, bulleted or numbered lists, short paragraphs, and effective margins.
C)  Use multiple typefaces within the document.
D)  Use ALL CAPS anywhere in a document to emphasize key points.

Question 11

Which statement regarding headings is most accurate?

Accepted Answer

A)  Headings provide visual distraction for readers; thus they should be avoided.
B)  Headings appear most often in business letters.
C)  Headings highlight information and improve readability.
D)  Headings should be avoided in all business documents.

Question 12

White space  refers to

Accepted Answer

A)  unclear content.
B)  margins only.
C)  the time a reader takes to process information.
D)  empty space on the page.

Question 13

Conciseness is critical when microblogging.

Accepted Answer

A) True 
 B)False

Question 14

Redundant words or phrases convey a meaning more than once.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following sentences avoids noun conversion?

Accepted Answer

A)  Your supervisor will give consideration to all capital budget requests.
B)  The committee worked on the establishment of a fund for scholarships.
C)  The benefits committee will be responsible for the acquisition of an endowment.
D)  The scholarship committee approved the plan.

Question 16

When right margins are not aligned or justifi ed, they provide more white space and improve readability.

Accepted Answer

A) True 
 B)False

Question 17

Document design techniques to improve readability include

Accepted Answer

A)  use of white space.
B)  typefaces and fonts.
C)  headings for visual impact.
D)  all of these choices.

Question 18

Think outside of the box  i s an example of

Accepted Answer

A)  clear, precise language.
B)  a buried verb.
C)  a cliche.
D)  outdated language.

Question 19

The following sentence contains clear and precise wording: In some businesses they won't let you accumulate sick leave.

Accepted Answer

A) True 
 B)False

Question 20

Proofreading should take place only after the content of a message is in its final form.

Accepted Answer

A) True 
 B)False

Exam 4: Revising Business Messages

In describing sexual harassment in the workplace, Julia explains that Supervisors are getting burned in harassment lawsuits. Julia is using slang in this statement.

Correct AnswerverifiedShow Answer

Redundant words or phrases convey a meaning more than once.

Correct AnswerverifiedShow Answer

White space refers to

Correct AnswerverifiedShow Answer

Conciseness is critical when microblogging.

Correct AnswerverifiedShow Answer

When right margins are not aligned or justifi ed, they provide more white space and improve readability.

Correct AnswerverifiedShow Answer

Expressions that are intended to impress rather than express are known as

Correct AnswerverifiedShow Answer

What is the best way to judge the success of your writing?

Correct AnswerverifiedShow Answer

Proofreading should take place only after the content of a message is in its final form.

Correct AnswerverifiedShow Answer

Which of the following sentences avoids noun conversion?

Correct AnswerverifiedShow Answer

To sound current, fresh, and trendy, effective business communicators make ample use of slang when writing and speaking.

Correct AnswerverifiedShow Answer

Business messages should contain at least three typefaces to add emphasis and contrast.

Correct AnswerverifiedShow Answer

Converting a verb into a noun creates stronger, more professional business writing (e.g., made a decision instead of decided ).

Correct AnswerverifiedShow Answer

Document design techniques to improve readability include

Correct AnswerverifiedShow Answer

Think outside of the box i s an example of

Correct AnswerverifiedShow Answer

Expressions such as pursuant to your request and thank you in advance increases the professionalism of business messages.

Correct AnswerverifiedShow Answer

Which statement about margins and text alignment is true?

Correct AnswerverifiedShow Answer

How many typefaces should you use in a business document?

Correct AnswerverifiedShow Answer

Which statement regarding headings is most accurate?

Correct AnswerverifiedShow Answer

Dylan is designing his document to enhance readability and comprehension. What is the best advice you can give Dylan?

Correct AnswerverifiedShow Answer

The following sentence contains clear and precise wording: In some businesses they won't let you accumulate sick leave.

Correct AnswerverifiedShow Answer

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