Question 1

How should you close an interview?

Accepted Answer

A)  Briefly review your strengths, thank the interviewer, and ask what action will follow.
B)  Be confident and say, This job sounds great! When do I start work?
C)  Ask about salary and benefits.
D)  Invite the interviewer to lunch.

Question 2

When you enter the office for an interview,

Accepted Answer

A)  greet the interviewer confidently, and wait for him or her to initiate a handshake.
B)  avoid direct eye contact so that you do not make others feel uncomfortable.
C)  introduce yourself to the receptionist, and wait to be invited to sit.
D)  immediately open your briefcase to sort through your contents to locate copies of your résumé.

Question 3

The ____________________ part of the STAR technique for answering behavioral interview questions should describe the problem -- what needed to be done and why.

Accepted Answer

The answer of The ____________________ part of the STAR technique...

Question 4

Panel interviews are typically conducted by people who will be your supervisors and colleagues. An important advantage of the panel interview is

Accepted Answer

A)  allowing the company to measure the candidate's leadership and communication skills.
B)  saving company money on repeated interviews and related costs.
C)  determining the best candidate through multiple interviews.
D)  testing the reactions of a candidate during nerve-racking situations.

Question 5

Which of the following is the best nonverbal behavior to display during an interview?

Accepted Answer

A)  Sit erect, leaning forward slightly to show interest and confidence.
B)  Change positions often and gesture as frequently as possible to convey high energy.
C)  Lean forward, resting your arms on the desk or table before you, to indicate control.
D)  Relax back into your chair, slouching slightly, to demonstrate self-assurance.

Question 6

Global Connections Inc. is interviewing several candidates for a leadership position requiring strong communication skills. What form of interview will most likely be used for this interview?

Accepted Answer

A)  A one-on-one interview conducted by the human resources director
B)  A stress interview conducted by the head of the programming division
C)  A computer screening interview to test applicants' programming skills
D)  A group interview of several candidates at one time

Question 7

Which of the following is an example of a situational question?

Accepted Answer

A)  If you were aware that a coworker submitted false data, what would you do?
B)  What is your ideal work environment?
C)  What do you predict for the future of our industry?
D)  Tell me about a time when you dealt with confidential information.

Question 8

What is the most effective way to handle an illegal or inappropriate question during an interview?

Accepted Answer

A)  If you find the question harmless and you want the job, go ahead and answer it.
B)  Confront the interviewer about the illegal nature of the question.
C)  Storm out of the room in anger; after all, you wouldn't work for a company with such low ethics.
D)  Refuse to answer the question because it is your legal right to do so.

Question 9

One of the most important steps in effective interviewing is researching the target company.

Accepted Answer

A) True 
 B)False

Question 10

When greeting the interviewer, you should smile, maintain direct eye contact, and wait for the interviewer to initiate a handshake.

Accepted Answer

A) True 
 B)False

Question 11

One of the best ways to overcome fear is to know what happens in a typical interview.

Accepted Answer

A) True 
 B)False

Question 12

How should you respond if an interviewer asks, Why should we hire you when other applicants have better credentials?

Accepted Answer

A)  Admit that you are less qualified, but stress you can be paid less than more experienced applicants.
B)  Describe how you are correcting one of your most significant weaknesses to display your strong work ethic and determination.
C)  Confidently explain your strengths such as your openness to new ideas and knowledge of the latest methods and equipment.
D)  Since it is clear that you will not get this job offer, do not answer this question.

Question 13

A sequential interview is usually shorter than a one-on-one interview.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following statements about screening interviews is most accurate?

Accepted Answer

A)  Screening interviews are conducted after hiring/placement interviews.
B)  Screening interviews are always conducted face-to-face.
C)  Most screening interviews are conducted during job fairs.
D)  Companies use screening interviews to save time and money.

Question 15

Which of the following will not help you reduce your fears about interviews?

Accepted Answer

A)  Let the interviewer have complete charge of the entire interview.
B)  Practice interviewing as much as you can, especially with real companies.
C)  Rehearse answers to the most frequently asked interview questions.
D)  Take deep breaths while waiting for the interview to begin.

Question 16

Some job candidates who are declining a job offer choose to write a(n)____________________ message to thank the employer for the job offer and to formally refuse the position.

Accepted Answer

The answer of Some job candidates who are declining a...

Question 17

Examples of positive ____________________ messages for the interview process include arriving on time, dressing professionally, controlling your body movements, exhibiting good posture, using effective eye contact, smiling appropriately, and listening attentively.

Accepted Answer

The answer of Examples of positive ____________________ messages for the...

Question 18

The first thing you should do after an interview is compose a thank-you/follow-up message.

Accepted Answer

A) True 
 B)False

Question 19

A resignation letter typically includes a two-week notice. However, if you hold a management position, you should provide your employer a longer notice.

Accepted Answer

A) True 
 B)False

Question 20

Rebecca has an interview with a large company in a nearby city. What information should she learn about the company before her interview?

Accepted Answer

A)  The company's mission and goals
B)  The company's customers and competitors
C)  The management structure and names of leaders
D)  Rebecca should find out all this information about the prospective employer.

Exam 14: Interviewing and Following up

When you enter the office for an interview,

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Which of the following statements about screening interviews is most accurate?

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Rebecca has an interview with a large company in a nearby city. What information should she learn about the company before her interview?

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What is the most effective way to handle an illegal or inappropriate question during an interview?

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The ____________________ part of the STAR technique for answering behavioral interview questions should describe the problem -- what needed to be done and why.

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The first thing you should do after an interview is compose a thank-you/follow-up message.

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Which of the following will not help you reduce your fears about interviews?

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Which of the following is an example of a situational question?

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One of the most important steps in effective interviewing is researching the target company.

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Which of the following is the best nonverbal behavior to display during an interview?

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How should you close an interview?

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One of the best ways to overcome fear is to know what happens in a typical interview.

Correct AnswerverifiedShow Answer

Panel interviews are typically conducted by people who will be your supervisors and colleagues. An important advantage of the panel interview is

Correct AnswerverifiedShow Answer

A resignation letter typically includes a two-week notice. However, if you hold a management position, you should provide your employer a longer notice.

Correct AnswerverifiedShow Answer

Some job candidates who are declining a job offer choose to write a(n)____________________ message to thank the employer for the job offer and to formally refuse the position.

Correct AnswerverifiedShow Answer

How should you respond if an interviewer asks, Why should we hire you when other applicants have better credentials?

Correct AnswerverifiedShow Answer

When greeting the interviewer, you should smile, maintain direct eye contact, and wait for the interviewer to initiate a handshake.

Correct AnswerverifiedShow Answer

Global Connections Inc. is interviewing several candidates for a leadership position requiring strong communication skills. What form of interview will most likely be used for this interview?

Correct AnswerverifiedShow Answer

A sequential interview is usually shorter than a one-on-one interview.

Correct AnswerverifiedShow Answer

Examples of positive ____________________ messages for the interview process include arriving on time, dressing professionally, controlling your body movements, exhibiting good posture, using effective eye contact, smiling appropriately, and listening attentively.

Correct AnswerverifiedShow Answer

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