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Exam 6: Revising Business Messages

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Question 51

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Describe three techniques that you can use to make your documents more readable,and explain how these techniques improve readability.

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Student answers will vary.Techniques to ...

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Question 52

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In making sure that subjects agree with their verbs in your message,you are checking for ________.

A) spelling
B) grammar
C) tone
D) format

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Question 53

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As per your request,enclosed please find,and thank you in advance are all examples of ________.

Which of the following statements about headings is least accurate?

You will know that you are an effective business writer when you can prepare a perfect document on the first try.

Khalida is sending an e-mail message to a client.Before sending it,she wants to make sure that she has made her point in the fewest possible words.What is Khalida checking for?

Vanessa has written a marketing report for her boss.Before presenting it,she wants to make sure that the report does not contain too many words like extremely,totally,andvery.She wants to sound emphatic but businesslike.What is Vanessa checking for?

Phase 3 of the 3-x-3 writing process begins with doing which of the following?

Basic fundamentals,exactly identical,and repeat again are all examples of ________.

Introductory phrases such as This is to inform you that and I am sending this e-mail message to let you know that are examples of long ________.

The following sentence is an example of effective business writing: As per your request,further instructions will be sent to you under separate cover.

________ business phrases use stale,unoriginal expressions such as pursuant to your request,in receipt of,and under separate cover.

The sentenceI am writing this e-mail message to let you know that we have received your application for the receptionist positioncontains a ________.

Lawrence is evaluating a report that he will be submitting to his supervisor.What should Lawrence ask himself during the evaluation process?

Study the following sentence: Social media have created an enormous paradigm shift in what types of stories are considered "breaking news."This sentence would be improved by eliminating a(n) ________.

Which of the following represents the best business writing?

Empty space on a page is called ________ space,which can improve readability.

Sentence beginnings such as there is,there are,and it is are examples of unnecessary ________.

"Zombie nouns" often end in-ion,-ment,and -anceand are useful tools for making messages clear and powerful.

Encouraging the receiver to respond to your message is an effective way to judge the success of your communication.