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The purpose of the planning phase of project management is to accomplish project tasks.

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An organization uses a formula to compute the reorder quantity of an item in inventory.This is an example of a(n) ________ decision process.


A) structured
B) organizational
C) corporate
D) strategic

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One of the advantages of a team survey is that it is easy to determine who has not yet responded.

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Project metadata is data that is ________.


A) part of the collaboration's work product
B) utilized to manage the project
C) developed to design new offerings
D) used in documents to describe recommended solutions

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Richard Hackman's studies revealed that growth team capability is a major criterion for collaboration.

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Susan, the operations manager at Multitech Systems Inc., is having a face-to-face meeting with her vendors and some of her senior engineers to arrive at the specifications for the project the company is currently working on.This is an example of synchronous communication.

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SharePoint supports discussion forums in which team members can conduct an asynchronous online discussion.

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Being ________ is one of the most important characteristics of an effective collaborator.


A) a well organized and popular person
B) able to give negative feedback
C) experienced in collaborating
D) a dynamic and persuasive presenter

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Email is the medium preferred for collaborations in which content control is highly desired.

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Which of the following information system requirements falls into the content sharing category?


A) providing for team and member recognition
B) tracking versions of many documents
C) presenting intrateam learning
D) offering easy-to-use multiparty communication

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Which of the following tools facilitates asynchronous communication?


A) videoconferencing
B) webinar
C) discussion forum
D) screen-sharing application

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Which of the following observations about the relationship between decision type and decision process is true?


A) Managerial decisions tend to be highly structured, whereas operational decisions are unstructured.
B) The higher levels of decision making are associated with unstructured decision processes.
C) Higher-level organizational decisions should be highly structured.
D) Need for collaboration is highly significant for lower-level, structured decisions.

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Project data is data that is ________.


A) part of the collaboration's work product
B) used to manage a project
C) used as a pointer to task data
D) part of documents such as schedules and budgets

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Which of the following questions is best answered through unstructured decision making?


A) How many overtime hours should be used to fill this order?
B) Should we continue to outsource our bookkeeping processes?
C) What is the acceptable defect ratio for this product?
D) When should the next batch be scheduled to reduce idle time?

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The term ________ refers to a collaboration tool where team members can easily respond and the management can easily identify the people who have not responded to a request.


A) discussion forums
B) wikis
C) webinars
D) team surveys

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Being well organized is one of the most important characteristics of an effective collaborator.

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Which of the following is a key difference between collaboration and cooperation?


A) Unlike cooperation, collaboration occurs when a job has to be accomplished.
B) Cooperation requires people to have a common goal, whereas collaboration occurs even without a common goal.
C) People should work together to cooperate, whereas they need not work together to collaborate.
D) Unlike cooperation, collaboration gives importance to iteration and feedback.

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The fundamental purpose of the starting phase of a project is ________.


A) accomplishing the project tasks effectively
B) outlining the tasks to be accomplished
C) managing tasks and budgets
D) setting the ground rules for the collaboration

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What is the difference between structured and unstructured decisions? Give an example of each.

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Structured decisions are those where the...

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An unstructured decision is one for which there is no agreed-on decision-making method.

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