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Describe an effective diagnostic model at the organization-level. Discuss its major inputs, outputs and strategic orientation.

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An effective diagnostic model at the organization-level is one that allows for a comprehensive analysis of the organization's internal and external environment, and provides insights into its strengths, weaknesses, opportunities, and threats. One such model is the SWOT analysis, which stands for strengths, weaknesses, opportunities, and threats. The major inputs of a SWOT analysis include gathering data on the organization's internal factors such as its resources, capabilities, and performance, as well as external factors such as market trends, competition, and regulatory environment. This data can be collected through various methods such as surveys, interviews, and market research. The outputs of a SWOT analysis include a clear understanding of the organization's current position in the market, identification of areas for improvement, and the development of strategies to capitalize on its strengths and opportunities while mitigating its weaknesses and threats. This can help the organization make informed decisions about its future direction and allocate resources effectively. Strategically, a SWOT analysis can help the organization align its resources and capabilities with the external environment, and develop a competitive advantage. It can also inform the development of strategic plans and initiatives that are tailored to the organization's unique strengths and opportunities, while addressing its weaknesses and threats. Overall, a SWOT analysis provides a structured framework for organizations to assess their current situation, identify strategic priorities, and make informed decisions about their future direction. It is a valuable tool for organizations looking to improve their performance and achieve sustainable competitive advantage in the market.

Uncertain and changing industry structures demand rigid structural, measurement, and human resource systems.

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Which of the following statements does not describe diagnosis?


A) the process of discovering specific problems or assessing overall functioning of the organization
B) the process whereby groups are confronted with their problems and deal with them
C) a road map of how organizations function
D) concerned with identifying specific organizational problems
E) the process of assessing the functioning of the organization at all levels.

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Compare and contrast the key dimensions of the general environment, the task environment and the enacted environment of an organization.

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The general environment, task environmen...

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Scanning units help organizations gather information from the environment.

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Which two key inputs listed below affect the way an organization designs its strategic orientation?


A) employee effectiveness and morale
B) company culture and group interactions
C) general environment and industry structure
D) none of the above

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C

By nature of the "open systems" model, organizations are largely unaffected by external forces.

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Diagnostic models incorporate


A) scientific models of how organizations function
B) conceptual frameworks of how organizations function
C) intuitive "hunches" of how organizations function
D) A and B
E) A, B and C

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In making a good diagnostic model, "hands on" knowledge and practical information are more important than organization theory.

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False

An organization's strategic competitive advantage is aided when its strategies are difficult to imitate.

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The organization's general environment consists of


A) employee satisfaction
B) external forces that can indirectly affect the organization
C) external forces that can directly affect the organization
D) B and C
E) A and C

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Collaborating with management is essential for a successful diagnosis.

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An organization-level diagnosis is appropriate when


A) the desired effectiveness of the firm has not yet been obtained
B) problems regarding employee morale exist
C) there is a need to discover future management development opportunities
D) all of the above
E) A and B

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Which of the following are outputs of an organization's strategic orientation?


A) profits
B) productivity
C) customer satisfaction
D) employee morale
E) all of the above

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Outline the key issues involved in Open Systems Theory including the five key systems properties: inputs, transformations, and outputs; boundaries; feedback; equifinality; and alignment.

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Open Systems Theory is a theoretical fra...

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Competitive responses to the environment should meet what criteria?


A) valuable, clever, and unique
B) valuable, unique and difficult to imitate
C) timely, focused, and valuable
D) rare, difficult to imitate, and difficult to create
E) aggressive, timely, and swift

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Diagnosis helps OD practitioners


A) understand how the organization is functioning
B) evaluate effective interventions
C) gather information necessary to design change interventions
D) none of the above
E) A and C

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Which of the following is not one of Porter's five forces that define the task environment?


A) supplier and buyer power
B) organization member perceptions
C) rivalry among competitors
D) threats of substitutes
E) threats of entry

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Which of the following are design components of a strategic orientation?


A) human resource and measurement systems
B) technology and structural systems
C) general environment and industry structure
D) strategy and organizational culture
E) A, B and D

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The task environment consists of individuals and organizations that interact directly with the organization.

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