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True/False
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verified
Multiple Choice
A) the process of discovering specific problems or assessing overall functioning of the organization
B) the process whereby groups are confronted with their problems and deal with them
C) a road map of how organizations function
D) concerned with identifying specific organizational problems
E) the process of assessing the functioning of the organization at all levels.
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Essay
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True/False
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Multiple Choice
A) employee effectiveness and morale
B) company culture and group interactions
C) general environment and industry structure
D) none of the above
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verified
True/False
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verified
Multiple Choice
A) scientific models of how organizations function
B) conceptual frameworks of how organizations function
C) intuitive "hunches" of how organizations function
D) A and B
E) A, B and C
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verified
True/False
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verified
True/False
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Multiple Choice
A) employee satisfaction
B) external forces that can indirectly affect the organization
C) external forces that can directly affect the organization
D) B and C
E) A and C
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verified
True/False
Correct Answer
verified
Multiple Choice
A) the desired effectiveness of the firm has not yet been obtained
B) problems regarding employee morale exist
C) there is a need to discover future management development opportunities
D) all of the above
E) A and B
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Multiple Choice
A) profits
B) productivity
C) customer satisfaction
D) employee morale
E) all of the above
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Essay
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Multiple Choice
A) valuable, clever, and unique
B) valuable, unique and difficult to imitate
C) timely, focused, and valuable
D) rare, difficult to imitate, and difficult to create
E) aggressive, timely, and swift
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Multiple Choice
A) understand how the organization is functioning
B) evaluate effective interventions
C) gather information necessary to design change interventions
D) none of the above
E) A and C
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Multiple Choice
A) supplier and buyer power
B) organization member perceptions
C) rivalry among competitors
D) threats of substitutes
E) threats of entry
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verified
Multiple Choice
A) human resource and measurement systems
B) technology and structural systems
C) general environment and industry structure
D) strategy and organizational culture
E) A, B and D
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verified
True/False
Correct Answer
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