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Exam 21: Critical Theory of Communication in Organizations

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Question 1

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Which of the following is NOT one of the four different ways corporate decisions can be made?

A) strategy
B) involvement
C) critique
D) participation

E) B) and C)
F) A) and D)

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Question 2

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The ________ model regards language as the principal medium to create and sustain reality.

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communication

Question 3

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Deetz envisions at least six classes of stakeholders with multiple needs and desires.

Explain two of Deetz' four different ways a corporate decision is made. Be sure to compare how they are similar where they are divergent.

Encroachment of modern corporations into every area of life outside the workplace is called ________.

Imagine that Hirokawa and Deetz work in a communication program that's suffering from overcrowded classes. How would they go about discussing/solving the problem? Whose approach would you prefer?

Discuss Deetz' claims that nature did not create corporations-we did.

Is Deetz' contribution to communication studies truly a theory, or is it a political perspective (or, to use Griffin's phrases, an "approach to corporate decision making," a "reform agenda," "a positive alternative to managerialism," or a "critique")? Or is this distinction worth pursuing?

Unfortunately, the conduit model of communication has been largely discredited in organizations and in everyday life.

Through the process of consent, most employees are richly rewarded for their loyalty.

Deetz has developed a critical theory of communication aimed at ensuring the financial health of corporations while increasing the representation of diverse human interests.

Codetermination represents the collaborative constructions of self, other, and the world.

To what extent is Deetz' stakeholder democracy an extension of Pearce and Cronen's coordinated management of meaning? What do the two approaches to conflict have in common? Are there any important differences between them?

Corporate decision processes that invite open dialogue among all stakeholders are called:

In the context of the four corporate practices for decision making, ________ refers to stakeholders' free expression of ideas that may, or may not, affect managerial decisions.

Systematically distorted communication is an open and deliberate process that involves employee participation in decision making.

If involvement does not lead to participation, it can create worker cynicism.

Deetz' analysis of strategy, consent, involvement, and participation provides the core of his critique of managerialism.

The ________ is a collaborative view of communication based in stakeholder conflict.

Deetz is convinced that meaningful democratic participation in corporate decision making: