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Exam 14: Decision-Making and Problem-Solving Processes

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Question 1

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The "G" approach to decision making tries to get consensus among group members.

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Question 2

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The ______________ is the tendency to recall and use information that is easily retrieved from memory.

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Decisions about handling exchanges and returns of gifts are programmed decisions.

The rational model of decision making views the decision maker as knowing all alternatives and results.

Which of the following is false about decision support systems?

Assigning a member of a decision-making group the role of devil's advocate can help avoid groupthink.

Criticism of ideas is not allowed in brainstorming.

Which of the following is not true about decision making in organizations?

The approaches labeled with a "C" are ______________ in character; the decision maker gets ______________ and ______________ before deciding.

Groups that have lost their ability to critically assess alternative solutions to a problem suffer from ______________.

______________ increases between a decision maker and others as one moves from the authoritative ("A") approaches to decision making to the more group-based ("G") approaches.

Decision making is less ______________ in Swedish organizations than in Philippine organizations.

The approaches labeled with an "A" are ______________ in character; the decision maker ______________ makes the decision.

Groups do a better job than individuals with ______________ problems that have ______________ parts.

Decision makers in ______________ and ______________ usually consider all alternatives before choosing.

The ______________ bias occurs when people recall recent, vivid events more easily than other events.

When a manager must choose between two downsizing plans in which either 200 jobs will be saved for certain or 600 jobs might be saved, the manager will most likely be ______________ in approaching the problem.

Individuals make better decisions than groups with well-structured problems that have tightly coupled parts.

Electronic brainstorming may improve the number of ideas generated over traditional brainstorming groups.

People prefer to avoid risks in decisions involving ______________.