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Managing team _____ is the most important skill required for effective team management.


A) norms
B) cohesiveness
C) conflict
D) membership
E) none of these

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Self-directed teams consist of 5 to 20 _____ workers.


A) union
B) non-union
C) multiskilled
D) low wage
E) all of these

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Team cohesiveness does not necessarily lead to higher team productivity.

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There are two types of roles that emerge in teams. They are the ____ role and the ____ role.


A) task specialist, socioeconomic
B) generalists, socioeconomic
C) task specialist, socioemotional
D) generalists, socioemotional
E) socioemotional, socioeconomic

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The antagonistic interaction in which one party attempts to thwart the intentions or goals of another is known as _____.

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A common cause of conflict includes scarce resources.

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During the _____ stage, the team leader should encourage participation by each team member.


A) forming
B) storming
C) norming
D) adjourning
E) performing

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Some team members are asked to play a dual role. These members:


A) engage in two sets of behaviors: initiation and energize.
B) perform both role: task specialist and socioemotional.
C) perform both roles: liaison and negotiator.
D) engage in two sets of behavior: follow and compromise.
E) do not do anything.

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As a general rule, large teams make need satisfaction for individuals more difficult.

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Although diversity contributes to higher levels of agreement in a team setting, it also results in reduced creativity.

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A functional team is also referred to as a(n) _____.


A) command team
B) task force
C) special purpose team
D) horizontal team
E) interorganizational team

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The avoiding style of conflict resolution is based on a _____ degree of assertiveness and a _____ degree of cooperativeness.


A) high, high
B) high, low
C) low, high
D) low, low
E) low, medium

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Stage of development, cohesiveness, norms, and conflict resolution are all part of which component of the work team effectiveness model?


A) Work team effectiveness
B) Team processes
C) Organizational conflict
D) Team composition
E) Team characteristics

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_____ is a role in which the individual provides support for team members' emotional needs.


A) A task specialist role
B) A dual role
C) A nonparticipator role
D) A socioemotional role
E) None of these

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Briefly discuss the various styles that can be used to handle conflict.

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There are five styles for dealing with c...

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Global teams can pose a problem for team leaders with regards to language, technology, and belief differences.

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Which of the following teams are created outside the formal organization structure to undertake a project of special importance or creativity?


A) Vertical
B) Command
C) Special-purpose
D) Cross-functional
E) Functional

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Which of the following teams are described as a team that uses computer technology and groupware so that geographically distant members can collaborate on projects and reach common goals?


A) Functional
B) Command
C) Virtual
D) Long distance
E) Task force

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A special purpose team is basically the same as a problem solving team.

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Common types of formal teams are:


A) vertical and diagonal.
B) horizontal and diagonal.
C) vertical and horizontal.
D) horizontal and lateral.
E) lateral and diagonal.

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