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Exam 11: Managing Change and Innovation

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Question 31

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All of the following are characteristics of creative organizations EXCEPT_____.

A) use of teams
B) risk taking norms
C) centralization
D) long term horizon.
E) loose controls

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Question 32

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Which of the following is NOT a characteristic of a creative individual?

A) Conceptual fluency
B) Undisciplined exploration
C) Persistence and focused approach
D) Authorization and dependent
E) All of these are characteristic of a creative individual

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Question 33

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What is force field analysis?

Communication and education tactic to change implementation should be used when:

The disparity between existing and desired performance levels is the need for change.

Productive innovation refers to innovations in products, services, or processes that radically change an industry's rules of the game for producers and consumers.

_____ means extending the search for and commercializing new ideas beyond the boundaries of the organization and even beyond the boundaries of the industry.

There are many organizational development activities, which are effective in solving many different problems. _____ enhances the cohesiveness and success of organizational groups.

An idea incubator is in-house program that provides a safe harbor where ideas from employees throughout the organization can be developed without interference from company bureaucracy or politics.

_____ is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

Beth's Barnyard, Inc. has decided to restructure the entire organization. You hold a meeting with your employees to notify them of the change. You do not give them any detailed information. Which of the barriers to change would you expect your employees to exhibit?

List the four reasons why employees tend to resist change.

A step in the reinforcement stage of organizational development in which individuals acquire a desired new skill or attitude and are rewarded for it by the organization is referred to as _____ .

Centralization and short time horizon are primarily used by creative organizations.

A(n) _____ is a change in the organization's product or service outputs.

Which approach to change implementation should be used when a crisis exists?

The innovation strategy for changing products and technologies that involves creating conditions and systems to facilitate internal and external coordination and knowledge sharing is known as exploration.

Left-Right Industries employs a diverse set of individuals with strong personalities. Unfortunately, this means that there is a great deal of interpersonal disagreement among employees. What organizational tool would work best in this circumstance to manage conflict?

"The Brain" is a permanent secret group within one of the nation's largest auto manufacturers. Members of this elite group focus intently on developing new and innovative automobile technologies. "The Brain" can best be described as what type of group or team?

Ashley has average technical skills but her real strengths lay in visualizing the benefits of other's ideas and in finding financial and political support for these ideas. Ashley is an excellent example of a(n) _____.