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Shane had every reason to believe that the antacid he purchased would relieve his stomach problems if he followed the directions on the box.This is an example of a(n) :


A) implied warranty.
B) functional label.
C) persuasive label.
D) express warranty.
E) universal warranty.

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Procter & Gamble's Olay line of skin products is very popular and profitable.P&G has launched an Olay body wash that is supposed to fight wrinkles.This is an example of repositioning..

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False

A product line is a group of products that are closely related because the:


A) products share the same product managers.
B) products all function in a similar manner and provide similar benefits.
C) same company has developed the idea for each product.
D) products are all sold under the same brand name.
E) products are all priced about the same.

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B

Universal product codes (UPCs) can perform all the following functions EXCEPT:


A) allow scanners to match codes with brand names,package sizes,and prices.
B) print product and price information on cash register tapes.
C) assist retailers in preparing records of customer purchases.
D) allow retailers to accurately track sales and control inventories.
E) provide the detailed nutritional information required by the FDA.

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The well-known Nike "swoosh" is an example of a:


A) quality mark.
B) product line.
C) brand name.
D) brand mark.
E) manufacturer's brand.

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Isaac Golding,owner of a tutoring service,has developed a design for his firm that includes an owl wearing large spectacles and carrying a satchel crammed full of books and papers.Golding plans to use this design on all communications the firm sends out.This design is called the firm's brand name.

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The _____ is the starting point in creating a marketing mix.


A) price
B) product
C) distribution channel
D) promotional media
E) production line

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The value of company and brand names is referred to as:


A) brand equity.
B) brand loyalty.
C) brand power.
D) brand equivalency.
E) brand strength.

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What is planned obsolescence? Give at least two examples.Is planned obsolescence ethical,or does it serve a function? Explain your answer.

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Planned obsolescence is the practice of ...

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Bang & Olufsen make some of the best sound systems in the world.After years of development,Bang & Olufsen recently released its new BeoLab 5 speakers.For audiophiles who demand the best in audio equipment,the $19,950 Bang & Olufsen BeoLab 5 speakers represent an example of a(n) _____ product.


A) heterogeneous shopping
B) specialty
C) homogeneous shopping
D) convenience
E) exclusive

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Which of the following is a symptom of product line overextension?


A) Overuse of standardized components
B) Manufacturing or marketing resources are disproportionately allocated to slow-moving products
C) Strong economy of scale
D) Planned obsolescence of certain products
E) All of the above.

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Sherwin-Williams' Dutch Boy paint has packaging that is getting rave reviews.The new Twist & Pour paint is packaged in an all-plastic gallon container with an easy twist-off lid,comfortable side handle,and even a pouring spout.There's no other paint product like it on the market.This innovative packaging was most likely designed for which of the following functions?


A) To facilitate product use and convenience
B) To contain and protect the product
C) To reduce environmental damage
D) To facilitate recycling
E) To promote the product

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The two types of package labeling in common usage today are:


A) informational and persuasive.
B) promotional and nonpromotional.
C) functional and persuasive.
D) government mandated and seller controlled.
E) motivational and required.

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That Ford offers five Focus variants based on one platform,i.e. ,four-door,hatchback,SUV,minivan,and commercial vehicle,is and example of __________.


A) standardized components
B) functional modification
C) product line depth
D) style modification
E) all of the above

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C

Evan Zimmermann loves watches.He collects vintage Rolex sport models made between 1950 and 1960.He paid $1,500 for his first watch in 2000.Now the watch is worth $15,000.For Evan,the vintage watches are an example of a(n) _____ product.


A) specialty
B) consumer
C) convenience
D) business
E) unsought

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The consumer product classification system is based on:


A) how the market is segmented
B) the way the products are manufactured
C) the way products are used
D) the physical attributes of the product
E) the amount of effort consumers spend to acquire the product

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Over the years,Crest has added a variety of different toothpastes to its brand,such as Cavity-Protection Crest,Sensitive-Teeth Protection Crest,Baking Soda Crest,Tartar Protection Crest,and Crest for Kids.These additions are examples of:


A) product line extensions.
B) product portfolio width adjustments.
C) product item contractions.
D) SBU expansions.
E) product mix widths.

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Name and describe the two labeling forms.

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PERSUASIVE LABELING focuses on a promoti...

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Unsought products typically are products that:


A) consumers purchase when they see them in a convenient location.
B) consumers definitely don't want.
C) only require reminder advertising to be successful.
D) require little or no decision making by the buyer.
E) consumers don't know about or don't actively look for.

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Which type of private label brand carries no evidence of a retailer's affiliation,is manufactured by a third party,and is sold exclusively at the retailer?


A) A captive brand
B) A complementary brand
C) A cooperative brand
D) An exclusive brand
E) A generic brand

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