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Exam 12: Management Support Systems

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Question 51

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Groupware is software that helps a group of decision makers work with the same application, provided they work in the same location.

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Question 52

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A(n) _____, used in the choice phase, helps sort through possible solutions to choose the best one for an organization.

A) decision support system
B) supply chain management system
C) electronic meeting system
D) geographic information system

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Question 53

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According to the guidelines for designing a management support system, when benefits are intangible, the design team should associate the benefits with a measurable factor, such as increased sales.

In the decision support system (DSS) environment, a_____ is responsible for supplying information on what a model does, what data inputs it accepts, how the model's output should be interpreted, and what assumptions go into creating and using the model. ​

Which of the following geographic objects of a geographic information system (GIS) is most likely used to show a particular zip code or a large tourist attraction?

The _____ component of a decision support system (DSS) includes mathematical and statistical models that, along with the database, enable a DSS to analyze information.

Describe three ways in which managers can use an executive information system (EIS) to improve the efficiency and effectiveness of decision making.

_____ can be automated because a well-defined standard operating procedure exists for these types of decisions.

During the _____ of the decision-making process, the best and most effective course of action is selected. ​

In the context of the features of a decision support system (DSS) , _____ enables you to apply different variables in decision making.

Discuss the advantages of a group support system (GSS).

In a decision support system (DSS) environment, a _____ is the liaison between users and designers.

Decision support systems (DSS) are focused on efficiency rather than effectiveness.

Provide an example of the type of activities that take place during the intelligence phase of the decision-making process.

The component of a decision support system (DSS) that manages and coordinates the other major components is the _____.

Describe the four features that decision support systems (DSSs) include to support decision making.

_____ enable decision makers in different locations to participate in a group decision-making process.

Decisions related to _____ are considered structured decisions at the operational management level of an organization.

In the context of organizational decisions at the strategic management level, a merger involves _____.

A geographic information system (GIS) can integrate maps and database data with queries.