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What is the relatively new tool for marketers to track immediate customer reactions without annoying them through the use of intrusive mechanisms?


A) Data monetization
B) Big data tracking
C) Real-time experience tracking
D) Social media profiling

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Perceptual position of a brand within the mind of the consumer is called _________


A) segmentation.
B) positioning.
C) targeting.
D) focusing.

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B

Cluster analysis, conjoint analysis, discriminant analysis, and perceptual mapping are tools used for _____


A) targeting.
B) positioning.
C) segmentation.
D) strategizing.

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Within-group differences are minimized and the between-group differences are maximized in which segmentation tool?


A) Cluster analysis
B) Conjoint analysis
C) Discriminant analysis
D) Multidimensional scaling

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The identification of subgroups of consumers with similar wants and buying requirements is called


A) positioning.
B) segmentation.
C) focus strategy.
D) market development.

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Consumer franchise has two components; they are


A) behavioural, attitudinal.
B) behavioural, emotional.
C) behavioural, financial.
D) behavioural, cognitive.

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When looking at perceptual maps marketers often say that "________ equals ________"


A) perception, reality.
B) action, results.
C) strategy, performance.
D) strategy, reality.

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Segmentation based on life conditions that have a potential impact of product/service purchase decisions is called ________


A) cohorts of society.
B) family.
C) income.
D) family life cycle stage.

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The ability for the firm to keep its product/brand/company name foremost in the mind of the target consumer is called ________


A) positioning.
B) targeting.
C) consumer equity.
D) consumer franchise.

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D

Which of the following is not one of the main generational cohorts in the US market as per Pew Research Centre?


A) Generation Z
B) Silent generation
C) Baby boomers
D) Young parents

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________ segmentation involves the creation of in-depth socio-spatial profiles for small geographic areas of interest.


A) Behavioural
B) Emotional
C) Geodemographic
D) Geobehavioural

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Palmer & Miller's (2004) framework used for segmentation can be done based on either____________ or ____________


A) who the buyer is; where the buyer shops.
B) where the buyer shops; what is being bought.
C) where the buyer lives; what is being bought.
D) who the buyer is; what is being bought.

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D

Which of the following is not one of the accepted grade definitions used in the UK to reflect social class?


A) Upper middle
B) Middle Middle
C) Lower middle
D) Working class

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Al Reis and Jack Trout said that there is a __________inside every consumer's head for each and every product and service.


A) view
B) hill
C) ladder
D) stairway

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As per Derek F Abell (1980) the firm faces which of the following choices for targeting?


A) Single segment concentration
B) Selective specialization
C) Product specialization
D) All of the options given are correct.

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Which of the following is not a way suggested by Experian for better data monetization?


A) Data profiling and discovery
B) Data cleaning and enhancement
C) Database creation
D) Data standardization

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When a firm aims a variety of product variants at one particular market segment, it is called ______targeting strategy.


A) market specialization
B) product specialization
C) selective specialization
D) single segment concentration

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________ involves deciding on the number of different segments to serve and the best action plans to reach the identified segments.


A) Segmentation
B) Positioning
C) Targeting
D) Marketing

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_________ represents a map of various offerings within the minds of the target consumers.


A) Positioning
B) Targeting
C) Perceptual mapping
D) Consumer franchise

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Shalom Schwartz (1994) focuses on the identification of basic cultural core values. The seven cultural values they identified do NOT include


A) conservatism.
B) mastery.
C) affective autonomy.
D) effective autonomy.

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