Question 1

One of the best ways that a leader can make norms explicit and clearly communicate them to team members is by engaging the team to ______.

Accepted Answer

A)   develop a team charter
B)   develop implicit team norms
C)   develop individual goals
D)   develop team building exercises

Question 2

The individual's knowledge that she or he belongs to certain social groups together with some emotional and value significance to them of this group membership is called ______.

Accepted Answer

A)   nominal group technique
B)   social identity theory
C)   norms
D)   team cohesion

Question 3

Grace wants to set goals for a team that she leads. She should remember to make the goals ______.

Accepted Answer

A)   soon
B)   manageable
C)   difficult
D)   measurable

Question 4

The model showing team decisions fall on a continuum ranging from leaders making the decision themselves to delegating the decision to the team is known as ______.

Accepted Answer

A)   the Delphi method
B)   the normative decision-making model
C)   the social identity model
D)   the consultative model

Question 5

Puneet is a member of a student project team in her Organizational Behavior class. In order to assess the extent to which her team is cohesive, she should ask which of these questions?

Accepted Answer

A)   How well do members of her group get along with each other?
B)   What is she getting out of the group's activities?
C)   How much will these people help her grade?
D)   Will she need to waste time with them outside of class?

Question 6

All models of team development follow an upward pattern of productivity as time progresses.

Accepted Answer

A) True 
 B)False

Question 7

Project Aristotle at Google found that the most important specific norms in effective teams were ______.

Accepted Answer

A)   demographics and personalities
B)   norms and team norms
C)   communication and empathy
D)   implicit and explicit norms

Question 8

The unwritten rules for teams are also known as norms.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following stages of the five-stage development model for teams is when conflicts emerge regarding the goals and contributions of team members?

Accepted Answer

A)   adjourning
B)   storming
C)   forming
D)   norming

Question 10

A group challenge that is common in student project teams is ______.

Accepted Answer

A)   groupthink
B)   social loafing
C)   consensus building
D)   goal agreement

Question 11

Chan is interested in how the five-stage development model for teams works. She should understand which of the following about the model?

Accepted Answer

A)   Teams may regress to a previous stage.
B)   Teams will only adjourn at the end.
C)   Teams always follow the typical stages of development.
D)   Teams move smoothly through each of the stages in linear order.

Question 12

Which of the following refers to the individual characteristics of team members and the resources they have at their disposal?

Accepted Answer

A)   output
B)   input
C)   process
D)   synergy

Question 13

Which of the following is true regarding teams and goals?

Accepted Answer

A)   Goal setting reduces motivation and performance.
B)   Vague and open-ended goals lead to specific team performance.
C)   Team goals should be SMART.
D)   Feedback on performance effects is relatively unimportant.

Question 14

Which of the following is a characteristic of a high-performing team?

Accepted Answer

A)   Team members are deeply committed to their individual growth and development.
B)   High-performing teams typically arise during the storming phase.
C)   High-performing teams are essential for organizations.
D)   High-performing teams are common.

Question 15

This process is particularly effective when the team has a dominating participant who shuts down the team discussion with criticism.

Accepted Answer

A)   the Delphi method
B)   brainstorming
C)   nominal group technique
D)   consensus

Question 16

A three-wave longitudinal study of 188 project teams found that team cohesion leads to group members being engaged in the task, which in turn had a positive effect on ______.

Accepted Answer

A)   mutual attraction of the member to the group
B)   team creative performance
C)   team satisfaction
D)   team bonding

Question 17

Which of the following occurs when the team can produce something beyond the sum of individual member contributions?

Accepted Answer

A)   synergy
B)   collaboration
C)   collective effort
D)   work group

Question 18

Team purpose, norms, and mental models are typically established in the early stages of a team's development, which then allows the teams to ______.

Accepted Answer

A)   Follow predictable patterns
B)   Reduce the communication flow
C)   Maintain a sense of diversity in understanding issues
D)   Have a discussion about the necessary levels of participation

Question 19

Zameer is a member of a project team in her Organizational Behavior class. She is trying to apply the five-stage model of team development to this team. She should know:

Accepted Answer

A)  This type of team is temporary and has a clear deadline
B)  This type of team will flow smoothly through each of the five stages
C)  This type of team follows the typical stages of development
D)  This team is unlikely to follow a punctuated equilibrium effect

Question 20

Which of the following is defined as a work project that reflects the contributions of everyone on the team?

Accepted Answer

A)   individualized effort
B)   additive task
C)   concerted effort
D)   collective effect

Exam 10: Group Processes and Teams

Grace wants to set goals for a team that she leads. She should remember to make the goals ______.

Correct AnswerverifiedShow Answer

A group challenge that is common in student project teams is ______.

Correct AnswerverifiedShow Answer

Zameer is a member of a project team in her Organizational Behavior class. She is trying to apply the five-stage model of team development to this team. She should know:

Correct AnswerverifiedShow Answer

Which of the following occurs when the team can produce something beyond the sum of individual member contributions?

Correct AnswerverifiedShow Answer

Puneet is a member of a student project team in her Organizational Behavior class. In order to assess the extent to which her team is cohesive, she should ask which of these questions?

Correct AnswerverifiedShow Answer

Which of the following is a characteristic of a high-performing team?

Correct AnswerverifiedShow Answer

The model showing team decisions fall on a continuum ranging from leaders making the decision themselves to delegating the decision to the team is known as ______.

Correct AnswerverifiedShow Answer

One of the best ways that a leader can make norms explicit and clearly communicate them to team members is by engaging the team to ______.

Correct AnswerverifiedShow Answer

Team purpose, norms, and mental models are typically established in the early stages of a team's development, which then allows the teams to ______.

Correct AnswerverifiedShow Answer

Which of the following stages of the five-stage development model for teams is when conflicts emerge regarding the goals and contributions of team members?

Correct AnswerverifiedShow Answer

Which of the following refers to the individual characteristics of team members and the resources they have at their disposal?

Correct AnswerverifiedShow Answer

Which of the following is defined as a work project that reflects the contributions of everyone on the team?

Correct AnswerverifiedShow Answer

Project Aristotle at Google found that the most important specific norms in effective teams were ______.

Correct AnswerverifiedShow Answer

The individual's knowledge that she or he belongs to certain social groups together with some emotional and value significance to them of this group membership is called ______.

Correct AnswerverifiedShow Answer

All models of team development follow an upward pattern of productivity as time progresses.

Correct AnswerverifiedShow Answer

This process is particularly effective when the team has a dominating participant who shuts down the team discussion with criticism.

Correct AnswerverifiedShow Answer

Which of the following is true regarding teams and goals?

Correct AnswerverifiedShow Answer

The unwritten rules for teams are also known as norms.

Correct AnswerverifiedShow Answer

Chan is interested in how the five-stage development model for teams works. She should understand which of the following about the model?

Correct AnswerverifiedShow Answer

A three-wave longitudinal study of 188 project teams found that team cohesion leads to group members being engaged in the task, which in turn had a positive effect on ______.

Correct AnswerverifiedShow Answer

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