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A lecture is best used to present information.

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In the "job instruction technique," the first step in the "try out" stage of training is "have the learner talk through the job." This causes activation of which social learning theory process?


A) Attention
B) Behavioral reproduction
C) Symbolic rehearsal
D) All levels of retention

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The main difference between a lecture and a lecturette is that the lecturette


A) Is specifically designed for skills training.
B) Is specifically designed for presenting procedural knowledge.
C) Is specifically designed for presenting strategic knowledge.
D) Is done only at the start of training.
E) Generally lasts less than 20 minutes.

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What is the purpose of behavior modeling and when should it be used?

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Behavior modeling is useful when the pur...

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A relay question is when asked a question,the trainer reasks the question to the person who asked the question in hopes they will provide an answer.

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In the lecture method,"summarizing" impacts on which aspect of retention?


A) Attention
B) Symbolic coding
C) Cognitive organization
D) Symbolic rehearsal

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If learning objectives focus primarily on decision making,_____ can be an appropriate training tool.


A) The in?basket
B) Behavior modeling
C) Role-plays
D) The case study
E) Both A & D

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The most frequently used training method (especially in smaller businesses) is


A) Simulation.
B) Role-play.
C) Coaching.
D) Behavioral modeling.
E) On?the?job training.

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Which training technique has its roots back in the Middle Ages?


A) Apprenticeship training
B) Behavioral modeling
C) Simulations
D) In?baskets
E) Coaching

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Which of the following is a strength of OJT?


A) Trainees learn skills in the actual work environment.
B) Transfer of training occurs naturally.
C) New employees can be oriented rapidly.
D) All of the above.

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Audio tapes as a training method are hardly ever used as the newer technology is far superior.

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The discussion method includes a lecturette to provide information to trainees.

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Which of the retention processes does a well-done lecture have the most impact on?


A) Attention
B) Symbolic coding
C) Cognitive organization
D) Symbolic rehearsal

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Which of these statements regarding the use of games and simulations in training is NOT true?


A) In general games are the most expensive.
B) In general role-plays are the least expensive.
C) Both games and simulations may require some background knowledge.
D) Both games and simulations allow trainees to practice skills in a safe environment.

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_____ questions require no specific response.


A) Closed?ended
B) Reverse
C) Openended
D) Overhead
E) Bad

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Which of the following is true about OJT?


A) It is one of the more expensive training methods.
B) Most OJT done by small businesses uses the JIT method.
C) When using the JIT method of OJT,the first step is "Present."
D) OJT generally uses experienced coworkers or supervisors as trainers.

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Which of the following is NOT an example of static media?


A) Video tapes
B) Overhead transparency
C) Pictures/slides
D) Printed material
E) All of the above are an example of static media

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The difference between coaching and traditional OJT is


A) No type of TNA is needed for coaching.
B) In coaching,the relationship must be more collaborative.
C) Coaching is more of an ongoing process.
D) Both B & C.
E) All of the above.

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A(n) _____question occurs when the trainer is asked a question and instead of providing an answer,she re?asks the question of the group.


A) Relay
B) Reverse
C) Overhead
D) Re?directed
E) All of the above

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Training methods can be divided into _____ and _____ approaches.


A) Cognitive;behavioral
B) Strategic;skill
C) Procedural;strategic
D) KSA;lecture
E) None of the above

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