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Identifying an unserved or underserved market segment and serving it through a strategy that is distinguished in the mind of the consumer is called


A) the marketing concept.
B) the wheel of retailing.
C) retail positioning.
D) targeted retailing.
E) scrambled merchandising.

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Calhoun Produce,a ____,takes possession of truckloads of tomatoes,arranges for storage,and transports them to auctions to be sold.


A) manufacturer's agent
B) selling agent
C) commission broker
D) commission merchant
E) selling broker

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Andrea owns and operates a small novelty store that sells home dΓ©cor,gifts,jewelry,and gourmet snacks.Because her business is very small,many wholesalers will not deal with her,so she relies primarily on ____ for the survival of her business.


A) drop shippers
B) truck wholesalers
C) rack jobbers
D) specialty-line wholesalers
E) cash-and-carry wholesalers

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Which of the following is a full-service merchant wholesaler?


A) Cash-and-carry wholesaler
B) General merchandise wholesaler
C) Drop shipper
D) Mail-order wholesaler
E) Truck wholesaler

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Compared with other types of retailers,department stores compete mainly on the basis of


A) customer services.
B) low prices.
C) a very deep assortment of a few specific products.
D) high sales volume.
E) catalog sales.

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Greg chooses to have his hunting equipment stored in a location away from the main part of town so that he can have a large parking lot and an outdoor range for customers to test out his merchandise.Greg's store is


A) in a traditional business district.
B) a rural shopping center.
C) in a neighborhood shopping center.
D) a non-traditional shopping center.
E) a free-standing structure.

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Scenario 16.1 Use the following to answer the questions. Landry Restaurants,Inc.owns a number of different franchised restaurants,including the Rain Forest Cafe and their recent addition,the T-Rex Cafe.Both the Rain Forest and T-Rex restaurants differentiate themselves from their competitors by offering a unique dining experience.At the Rain Forest Cafe you can dine under a ceiling of lush tropical forest plants while you are viewing the enormous aquarium with exotic fish.Periodically,the rain forest explodes with the sound of waterfalls and birds.Giant stuffed monkeys,parrots,and other jungle creatures are planted within the landscape.The Rain Forest Cafe also contains a gift shop,where customers can purchase t-shirts,hats,and other items emblazoned with the Rain Forest logo.The newer T-Rex Cafe has a similar approach to the uniqueness of the dining experience.The T-Rex Cafe offers guests a hands-on prehistoric experience,including educational,interactive computer screens.Customers can also pan for precious gems and fossils in Discovery Creek or feast on food from the Kitchen of Fire.The T-Rex Cafe also has a gift shop,where customers can purchase items with the T-Rex logo or build their very own stuffed dinosaur,through "Build-a-Dino" by the "Build-a-Bear" franchise. -Refer to Scenario 16.1.The lush tropical plants and aquarium represent the ____ of the Rain Forest Cafe,while the opportunity to Build-a-Dino is an example of ____.


A) atmospherics;product lines
B) retail positioning;customer segmentation
C) scrambled merchandising;retail positioning
D) atmospherics;scrambled merchandising
E) store image;retail positioning

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Norah operates an upscale shop that does both pet grooming and human manicures and pedicures.She is reaching a market segment with people who place great value on their dogs and are concerned with their own appearance,yet pressed for time.No other businesses meet the needs of these consumers.Which strategic issue in retailing does Norah appear to have addressed?


A) Store image
B) Location
C) The wheel of retailing
D) Retail positioning
E) Scrambled merchandising

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Compare the services wholesalers provide for producers with the services they provide to retailers.

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What is a potential disadvantage of direct selling?


A) Commissions for salespeople are usually low.
B) Some customers view direct selling in a negative light.
C) Personal attention is lacking.
D) Product demonstrations are difficult in this type of selling.
E) Consumers must go out of their way.

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With respect to retailing,what is the "party plan"?


A) A sales representative has a party at her home to demonstrate products to a group of friends and associates.
B) A party is set up that demonstrates a product and provides free samples of the product to all in attendance.
C) An individual is asked to tell two friends about a product,who are in turn each asked to tell two friends,etc.until a sufficient number of people are reached.
D) A store has a special sale that resembles a party,and those who come are asked to buy the featured products.
E) A consumer acts as a host and invites friends to view merchandise in a group setting,where a salesperson demonstrates the products.

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An example of an emerging type of power shopping center might contain


A) JC Penney's,Sears,some specialty shops,McDonalds,and Dairy Queen.
B) Michael's,Office Depot,T.J.Maxx,and Circuit City.
C) Liz Claiborne,Van Heusen,Corning Ware,and Mikasa outlets.
D) Safeway,CVS,and Subway.
E) a Supercenter Walmart.

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The selling of merchandise outside the confines of actual facilities is generally called


A) nonstore retailing.
B) direct selling.
C) direct marketing.
D) Internet marketing.
E) store-front sales.

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The type of retail location that is commonly being preserved and revitalized in many cities is the


A) traditional business district.
B) free-standing structure.
C) community shopping center.
D) neighborhood shopping center.
E) nontraditional shopping center.

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Category killers compete primarily on the basis of


A) enormous product selection and sales expertise.
B) low prices and enormous product availability.
C) convenient locations and customer services.
D) rock-bottom prices and moderate selections.
E) one-stop shopping and product availability.

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A retail strategy of managing groups of similar,often substitutable products produced by different manufacturers is called


A) category management.
B) scrambled merchandising.
C) line extensions.
D) aggregate management.
E) wheel of retailing.

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What should be considered when preparing a "party plan"?

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Answered by ExamLex AI

Answered by ExamLex AI

When preparing a "party plan," several f...

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Discuss the role of merchant wholesalers.When is a producer most likely to use them?

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____ have been successful because consumers are willing to drive significant distances to save money buying manufacturers' closeouts and irregulars.


A) Off-price shopping centers
B) Outlet shopping centers
C) Regional shopping centers
D) Upscale shopping centers
E) Specialty shopping centers

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A store that offers a wide variety of shoes for men,women,and children would most likely be considered a(n)


A) department store.
B) specialty retailer.
C) category killer.
D) off-price retailer.
E) warehouse showroom.

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