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_______ operates health plans in the West and has group, individual, Medicare, Medicaid, and TRICARE programs.


A) Health Net
B) Aetna
C) Allstate
D) State Farm

Correct Answer

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The participation contract stipulates some responsibilities of the plan toward the provider. Which of the following is not one of the responsibilities?


A) protection against loss
B) payments
C) contacting AARP
D) identification of enrolled patients

Correct Answer

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_____ is a managed care program where physicians and other health care providers sign participation contracts agreeing to accept reduced fees in exchange for membership in the network.


A) HMO
B) AARP
C) PPO
D) POS

Correct Answer

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EBSA is the abbreviation for _______.


A) Federal Department of Insurance Benefits and Pension Administration
B) Federal Department of Retired Benefits and Pension Administration
C) Federal Department of Covered Insurance Benefits Administration
D) Federal Department of Labor's Pension and Welfare Benefits Administration

Correct Answer

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______ handles TRICARE operations in the Southeast.


A) Humana
B) AARP
C) Medicare
D) Medicaid

Correct Answer

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BCBS administers the BlueCard Program, which is a (n) ____.


A) out-of-area program
B) local area program
C) home plan
D) coast to coast plan

Correct Answer

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FEHB is the abbreviation for _____.


A) Federal Equality Health Benefits program
B) Federal Equivalence Health Benefits program
C) Federal Employees Health Benefits program
D) Federal Equal Opportunity Health Benefits program

Correct Answer

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The largest employer-sponsored health program in the United States, which covers more than 8 million federal employees, retirees, and their families through over 250 health plans from number of carriers, is called _______.


A) Personal Health Care Benefits program
B) Federal Employees Health Benefits program
C) Workforce Health Benefit program
D) Organizational Workforce Benefits program

Correct Answer

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A (n) ____ is a fixed amount that must be met periodically by each individual of an insured/dependent group.


A) individual deductible
B) group deductible
C) separate deductible
D) family deductible

Correct Answer

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When an employer wishes to reduce the price of the standard employer-sponsored plan, he/she would negotiate with the health plan to change the options offered to the employees using what process?


A) rider
B) options
C) carve out
D) preferences

Correct Answer

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____ was founded in the 1930s to provide low-cost medical insurance.


A) the HealthProviders Association
B) the Travelers HealthProviders Association
C) the BlueCross BlueShield Association
D) the Health Contributors Association

Correct Answer

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Which of the following is a nationwide program that makes it easy for patients to receive treatment when outside their local service area?


A) Outsource Program
B) BlueCross Program
C) BlueCard Program
D) Subcontract Program

Correct Answer

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Who sends the claim to BlueCross and BlueShield when the provider participates?


A) the POS
B) the provider
C) the patient
D) the employer

Correct Answer

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During specified periods, employees choose the plan they prefer for the coming benefit period; this is called _______.


A) open enrollment
B) selection period
C) constraint period
D) selection period

Correct Answer

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Before services in capitated plans can begin, insurance coverage must be ____.


A) documented
B) verified
C) reported
D) conveyed

Correct Answer

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______ is a large health insurer with strong enrollment in the Northeast and the West.


A) CIGNA
B) Allstate
C) Northeast Insurance Group
D) West Insurance Group

Correct Answer

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______ is an HMO program that provides emergency room coverage if the subscriber needs care when traveling.


A) Visa Care Program
B) Permit Care Program
C) Endorsement Care Program
D) Away From Home Care Program

Correct Answer

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When the practice decides to participate in a health care plan, it must follow the rules of the contract. Which is not one of the points to consider?


A) quality assurance/utilization review
B) acceptance of plan members
C) covered services
D) how many employees the facility must have

Correct Answer

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________ sets and monitors standards for many types of patient care.


A) The Health Care Organization
B) The Government Commission on Health Standards
C) The Joint Commission
D) The BlueCross Commission on Health Standards

Correct Answer

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The _____ is an independent nonprofit organization and is the leader in accrediting HMOs and PPOs.


A) National Committee for Quality Assurance
B) National Organization for Quality Assurance
C) National Association for Quality Assurance
D) National Correlation for Quality Assurance

Correct Answer

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