Question 1

A manufacturer's or supplier's use of an independent third party to manage an entire function of the logistics system,such as transportation,warehousing,or order processing,is called:

Accepted Answer

A)  outsourcing.
B)  mediation.
C)  intermediary distribution.
D)  benchmarking. A

Question 2

Which of the following is an advantage of supply chain management to companies?

Accepted Answer

A)  Reduced operational flexibility
B)  Improved customer service
C)  Reduced interactions between companies and their suppliers
D)  Increased ability to perform in isolation

Question 3

The customer relationship management process enables companies to prioritize their marketing focus on different customer groups according to each group's long-term value to the company or supply chain.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is an advantage of using customer care software?

Accepted Answer

A)  It helps eliminate the process of customer relationship management.
B)  It reduces the interactions between companies and their customers.
C)  It helps adjust the speed of the assembly line to match customer demand.
D)  It enables companies to enhance their customer service management process.

Question 5

Soul Tech,a consumer electronics company,has suffered substantial losses while moving products from the assembly line to the warehouse and shipping docks.Soul Tech should consider reducing the number of times an item is moved in the warehouse by installing a(n) :

Accepted Answer

A)  flexible manufacturing system.
B)  materials-handling system.
C)  contract manufacturing system.
D)  outsourcing system.

Question 6

The goal of most supply management activities is to:

Accepted Answer

A)  reduce the costs of raw materials and supplies.
B)  engage a segment of customers who might not purchase the product otherwise.
C)  eliminate other significant management activities.
D)  limit the interactions between firms and their suppliers.

Question 7

Through the use of computer-generated shipping notices,AllCare Hardware successfully removes unnecessary costs in its supply chain.According to its vice president of inventory for the retailer,"Information that had to be gathered through three or four phone calls before is now just one click away." This is an example of the use of _____.​

Accepted Answer

A)  measurement and feedback integration
B)  ​conglomerate integration
C)  ​customer integration
D)  technology and planning integration

Question 8

Which of the following is true of supply chain agility?

Accepted Answer

A)  It helps companies limit the resources they spend on activities that create direct customer benefits.
B)  It seeks to reduce the interactions between a company and its suppliers and service providers.
C)  It enables a company to offer better customer service but at an increased supply chain cost.
D)  It allows companies to adapt quickly and easily to customer needs.

Question 9

A company's__________includes all of the companies involved in all of the upstream and downstream flows of products,services,finances,and information,from initial suppliers to the ultimate consumer.

Accepted Answer

The answer of A company's__________includes all of the companies involved...

Question 10

Supply chain management is a key means of differentiation for a firm and a critical component in marketing and corporate strategy.

Accepted Answer

A) True 
 B)False

Question 11

An effective materials-handling system:

Accepted Answer

A)  increases the number of stages and participants in the supply chain.
B)  moves inventory into,within,and out of a warehouse quickly with minimal handling.
C)  helps firms maintain their inventory at the highest levels possible.
D)  enables firms to increase the number of people handling their raw materials,supplies,and components.

Question 12

​Brewdom,a leading multinational beverage corporation,has teamed up with Wealth from Waste to develop a plan to improve the reverse logistics of used beverage bottles for recycle and reuse.Together,Brewdom and Wealth from Waste have plans to deploy thousands of "Recycle Machines" in both permanent and temporary locations that will take empty bottles and provide rewards to consumers who participate.These companies are practicing _____.

Accepted Answer

A)  sustainable supply chain management
B)  ​flexible manufacturing
C)  ​contract manufacturing
D)  just-in-time inventory management

Question 13

Which of the following is a primary function of materials management?

Accepted Answer

A)  It enables firms to manage volumes of returned product efficiently while minimizing returns-related costs and maximizing the value of the returned assets to the firms in the supply chain.
B)  It orchestrates the movement of goods,services,information,and other materials from manufacturer to end user.
C)  It includes the group of activities that facilitates the joint development and marketing of new offerings among a group of supply chain partner firms.
D)  It encompasses the sourcing and procurement operations,signaling when raw materials will need to be replenished for the production of more goods.

Question 14

Which of the following is true of supplier relationship management?

Accepted Answer

A)  The supplier relationship management process has no impact on any supply chain member's bottom-line financial performance.
B)  It helps suppliers and business units to operate with limited or no interactions.
C)  It supports manufacturing flow by identifying and maintaining relationships with highly valued suppliers.
D)  The supplier relationship management process has nothing in common with the customer relationship management process.

Question 15

How does outsourcing affect the efficient deployment of supply chain management?

Accepted Answer

Partnering organizations are becoming increasingly efficient at dividing responsibility for supply chain management.Outsourcing,or contract logistics,is a rapidly growing initiative in which a manufacturer or a supplier turns over an entire logistical function (often buying and managing transportation,warehousing,and/or light postponed manufacturing)to an independent third-party logistics company (3PL).These service providers sell logistics solutions instead of physical products Common 3PL products include warehouse space,transportation solutions,information sharing,manufacturing postponement,and enhanced technological innovations.Outsourcing enables companies to cut inventories,locate stock at fewer plants and distribution centers,and still provide the same level of service or even better.The companies then can refocus investment on their core business.The most progressive companies are engaging in vested outsourcing relationships,whereby both parties collaborate deeply to find mutually beneficial arrangements that allow both parties to "win" by reducing overall costs while achieving better performance.Thus,outsourcing is becoming increasingly important in the efficient deployment of supply chain management.

Question 16

A(n)__________is best described as an entire group of individuals who orchestrate the movement of goods,services,and information from the source to the consumer.

Accepted Answer

The answer of A(n)__________is best described as an entire group...

Question 17

Future Market,a supermarket chain,uses bar codes for all its products.As soon as a product is sold,the information is electronically transferred to the firm's warehouse and the product's supplier.In addition,changes are automatically made to the firm's sales account and stock ledger.This helps the firm reduce its paperwork and makes managing inventory easier.This is an example of _____.​

Accepted Answer

A)  activity-based costing (AB
C)  
B)  ​electronic data interchange (EDI) 
C)  ​an automated assembly line
D)  a just-in-time inventory system

Question 18

Brewdom,a leading multinational beverage corporation,has teamed up with Wealth from Waste to develop a plan to improve the reverse logistics of used beverage bottles for recycle and reuse.Together,Brewdom and Wealth from Waste have plans to deploy thousands of "Recycle Machines" in both permanent and temporary locations that will take empty bottles and provide rewards to consumers who participate.These companies are practicing__________.

Accepted Answer

sustainabl...

Question 19

Storage reduces time utility for buyers and sellers.

Accepted Answer

A) True 
 B)False  False

Question 20

Which of the following is a disadvantage of using a manual,non-automated materials-handling system?

Accepted Answer

A)  Increases risk of damage
B)  Decreases product handling
C)  Lowers customer stockouts
D)  Increases time utility

Exam 13: Supply Chain Management

A manufacturer's or supplier's use of an independent third party to manage an entire function of the logistics system,such as transportation,warehousing,or order processing,is called:

Correct Answer
verified
A

Which of the following is an advantage of supply chain management to companies?

Correct Answer
verified

The customer relationship management process enables companies to prioritize their marketing focus on different customer groups according to each group's long-term value to the company or supply chain.

Correct Answer
verified

Which of the following is an advantage of using customer care software?

Correct Answer
verified

Soul Tech,a consumer electronics company,has suffered substantial losses while moving products from the assembly line to the warehouse and shipping docks.Soul Tech should consider reducing the number of times an item is moved in the warehouse by installing a(n) :

Correct Answer
verified

The goal of most supply management activities is to:

Correct Answer
verified

Correct Answer
verified

Which of the following is true of supply chain agility?

Correct Answer
verified

A company's__________includes all of the companies involved in all of the upstream and downstream flows of products,services,finances,and information,from initial suppliers to the ultimate consumer.

Correct Answer
verified

Supply chain management is a key means of differentiation for a firm and a critical component in marketing and corporate strategy.

Correct Answer
verified

An effective materials-handling system:

Correct Answer
verified

Correct Answer
verified

Which of the following is a primary function of materials management?

Correct Answer
verified

Which of the following is true of supplier relationship management?

Correct Answer
verified

How does outsourcing affect the efficient deployment of supply chain management?

A(n)__________is best described as an entire group of individuals who orchestrate the movement of goods,services,and information from the source to the consumer.

Correct Answer
verified

Correct Answer
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Correct Answer
verified
sustainabl...
View Answer

Storage reduces time utility for buyers and sellers.

Correct Answer
verified
False

Which of the following is a disadvantage of using a manual,non-automated materials-handling system?

Correct Answer
verified

Exam 13: Supply Chain Management

A manufacturer's or supplier's use of an independent third party to manage an entire function of the logistics system,such as transportation,warehousing,or order processing,is called:

Correct AnswerverifiedA

Which of the following is an advantage of supply chain management to companies?

Correct AnswerverifiedShow Answer

The customer relationship management process enables companies to prioritize their marketing focus on different customer groups according to each group's long-term value to the company or supply chain.

Correct AnswerverifiedShow Answer

Which of the following is an advantage of using customer care software?

Correct AnswerverifiedShow Answer

Soul Tech,a consumer electronics company,has suffered substantial losses while moving products from the assembly line to the warehouse and shipping docks.Soul Tech should consider reducing the number of times an item is moved in the warehouse by installing a(n) :

Correct AnswerverifiedShow Answer

The goal of most supply management activities is to:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following is true of supply chain agility?

Correct AnswerverifiedShow Answer

A company's__________includes all of the companies involved in all of the upstream and downstream flows of products,services,finances,and information,from initial suppliers to the ultimate consumer.

Correct AnswerverifiedShow Answer

Supply chain management is a key means of differentiation for a firm and a critical component in marketing and corporate strategy.

Correct AnswerverifiedShow Answer

An effective materials-handling system:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following is a primary function of materials management?

Correct AnswerverifiedShow Answer

Which of the following is true of supplier relationship management?

Correct AnswerverifiedShow Answer

How does outsourcing affect the efficient deployment of supply chain management?

A(n)__________is best described as an entire group of individuals who orchestrate the movement of goods,services,and information from the source to the consumer.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answerverifiedsustainabl...View AnswerShow Answer

Storage reduces time utility for buyers and sellers.

Correct AnswerverifiedFalse

Which of the following is a disadvantage of using a manual,non-automated materials-handling system?

Correct AnswerverifiedShow Answer

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A

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sustainabl...
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