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____ power exists when a person wants to be like someone else.


A) Legitimate
B) Reward
C) Coercive
D) Expert
E) Referent

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Which of the following statements is NOT true about personal power?


A) Followers of leaders with personal power tend to be acting from choice.
B) An informal leader will have some measure of personal power.
C) Leaders with strong personal power should avoid using position power.
D) Personal power is often exercised through rational persuasion.
E) Leaders with personal power tend to exact greater loyalty from their followers than leaders with position power.

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In general, how do leaders exercise legitimate power?


A) Issuing formal requests
B) Maintaining credibility
C) Making requests in a demanding tone
D) Keeping aware of information that is relevant and that may be needed by the organization
E) Keeping aware of subordinates' actions

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Power and influence are essentially interchangeable terms.

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Expert power involves the control over informational resources.

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Position power is power that resides in a person's individual characteristics, regardless of the span of control.

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Influence can be beneficial or harmful, and dramatic or subtle.

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Joanne's boss recently overlooked her for a promotion. Later, Joanne discovered that one page of her resume was missing when it was delivered to her boss with her application. Due to the incomplete resume, Joanne is likely to experience which category of injustice?


A) Procedural
B) Interpersonal
C) Informational
D) Gender-based
E) Distributive

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Match the following: -game playing


A) a major force in organizations
B) a likely result of coercion
C) power that resides within a person
D) granted by virtue of one's position
E) dirty tricks
F) possesses position power
G) similar to authority
H) analysis of the bases of power
I) enhance his/her own image
J) possesses personal power
K) potential ability to influence others
L) perceptions of fairness
M) control over information
N) form of political behavior
O) ability to promote or assign raises
P) power through identification
Q) fair reward allocation
R) ability to punish someone else
S) subordinates accept a leader's wishes
T) a technique of political behavior

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Procedural justice refers to people's perceptions of the fairness with which rewards and other valued outcomes are distributed within the organization.

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In many ways position power is the same as ________.

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Describe, discuss, and give examples of the three ways to manage political behavior.

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Managing political behavior in an organi...

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Coercive power exists when one person has the ability to punish or harm someone else.

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_______ justice refers to the perceived fairness of information used to arrive at decisions.

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Power and political behavior are likely to play an important role in perceptions of informational justice.

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A guideline for using legitimate power is


A) engaging in role modeling.
B) maintaining credibility.
C) explaining reasons for a request.
D) verifying compliance.
E) revealing accomplishments and awards.

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Informational justice relates to the degree of fairness people see in how they are treated by others in their organization.

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Ricardo strongly disagrees with a new program that is being developed and wants to prevent the program from moving forward. Ricardo manages to fill up the department meeting agenda with other issues, so the new program is therefore not discussed. Which political behavior technique has Ricardo used?


A) Building image
B) Controlling the agenda
C) Using outside experts
D) Game playing
E) Controlling decision parameters

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The reasons for political behavior include all of the following EXCEPT:


A) ambiguous goals.
B) scarce resources.
C) organizational change.
D) nonprogrammed decisions.
E) organizational loyalty.

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Match the following: -personal power


A) a major force in organizations
B) a likely result of coercion
C) power that resides within a person
D) granted by virtue of one's position
E) dirty tricks
F) possesses position power
G) similar to authority
H) analysis of the bases of power
I) enhance his/her own image
J) possesses personal power
K) potential ability to influence others
L) perceptions of fairness
M) control over information
N) form of political behavior
O) ability to promote or assign raises
P) power through identification
Q) fair reward allocation
R) ability to punish someone else
S) subordinates accept a leader's wishes
T) a technique of political behavior

Correct Answer

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