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Which of the following consumer products companies experienced a major product failure in Europe due to inadequate test marketing?


A) Procter & Gamble
B) Colgate
C) Kao
D) Unilever
E) Seagram

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Google[x], the company's semi-secret research facility, is known as the Moonshot Laboratory. That's because staff members are working on "moonshot" projects that represent leading-edge technology leaps.

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The term consumer packaged goods applies to a specific variety of products whose packaging is designed to protect or contain the product during shipping, at retail locations, and at the point of use or consumption.

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Generally speaking, which of the following product categories represents the best potential for extension into international markets without adaptation?


A) companion products
B) food products
C) industrial products
D) intangible products
E) non-alcoholic drinks

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The American Automobile Labeling Act clarifies all of the following except:


A) country of origin.
B) final assembly point.
C) the percentages of the major sources of every car and truck.
D) information about car dealer.
E) aesthetic style.

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A logo can be all of the following except:


A) Word Mark
B) Non-word Mark
C) Brand symbol
D) Brand equity
E) Trade Mark

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The introduction of consumer VCRs in the late 1970s initiated a revolutionized in-home electronic entertainment. For example, assuming the user could learn to set the timer, he or she could tape programs to watch at a later time. The VCR's popularity also gave rise to an entirely new retailing concept, the video rental store. What type of innovation did the consumer VCR represent?


A) a continuous innovation
B) a dynamically continuous innovation
C) a discontinuous innovation
D) a comparative innovation
E) none of the above

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Many American car buyers perceive Korean cars as:


A) durable.
B) cheap.
C) reliable.
D) of high quality.
E) good investment.

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The marketers of Corona beer achieved great success in the U.S. market by:


A) retaining the bottle design originally used in Mexico.
B) hiring Hispanic movie stars as endorsers.
C) distributing Corona in returnable bottles.
D) changing the brewing recipe to conform to American palates.
E) having the label in Spanish.

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Coca-Cola has developed several branded drink products for sale only in Japan, including a noncarbonated ginseng-flavored beverage. Using this as an example, outline the differences between a local brand and a global brand, combination branding, communication-branding, and brand extensions.

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A local product or local brand is one th...

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An express warranty is a written guarantee that assures the buyer that he or she:


A) is getting what he or she desired.
B) will be able to get express response if any defects are found.
C) is getting what he or she has paid for.
D) will be able to contact the manufacturer whenever needed.
E) has limited time for filling out information required by the manufacturer.

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Apple's retail stores reinforce the brand's hip, cool image.

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By definition, a ________ requires a large amount of learning on the part of users and typically creates new markets and consumption patterns.


A) continuous innovation
B) dynamically continuous innovation
C) discontinuous innovation
D) platform-based innovation
E) new and improved innovation

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________ represents the cumulative added value of a company's investment in the marketing of a brand over time.


A) A brand extension
B) Co-branding
C) Brand image
D) Brand equity
E) Brand loyalty

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American Apparel is building a global brand on the positioning "Made in Downtown LA."

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Maslow's hierarchy is applicable to global marketing because it can help explain how:


A) basic human needs can drive the development of global products.
B) "self-actualization" is the highest-order need in Japan as well as Western nations.
C) status needs in different countries can only be fulfilled with localized products.
D) "luxury badging" is irrelevant to companies marketing in Asia.
E) Asians differ from Westerners in their basic physiological needs.

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Before executives at Ben & Jerry's Homemade launched their ice cream in the United Kingdom, the company conducted extensive research to determine whether the package design effectively communicated the brand's "super premium" position. This is an example of dual-extension strategy.

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A product is a good, service, or idea with both tangible and intangible attributes that collectively create value for a buyer or user.

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The challenges in bringing the Smart across the Atlantic include all of the following except:


A) the euro's strength relative to dollar.
B) DaimlerChrysler merger ended.
C) Smart was under the ownership of DaimlerChrysler.
D) Smart was under the ownership of Daimler AG.
E) distribution and promotion critical to a successful U.S. launch.

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Packaging is an important consideration for products that are shipped to markets worldwide. Which of the following statements related to packaging is not true?


A) Nestlé's worldwide network of packaging teams provide improvement suggestions on a quarterly basis.
B) The Japanese prefer plain soft colors on their packages.
C) The Aquafresh Ultimate tube was designed to stand vertically.
D) Coca-Cola had contour bottles in both glass and plastic versions in many countries.
E) Nestlé asked suppliers to find a glue to make the clicking sound louder when a tube of Smarties brand chocolate candies are unwrapped.

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