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Exam 8: Performance Management and Appraisal

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Question 1

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The critical incident method is a variation of the ranking method in which the performance of each employee is compared with every other employee in the group.

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Question 2

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Which appraisal method is most likely to cover the entire evaluation period and not focus on the last few weeks or months?

A) essay
B) rating scale
C) critical incident
D) paired comparison

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C

Question 3

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The critical incident method is an appraisal approach that rates employees according to defined factors.

The BARS method combines elements of the traditional rating scales and critical incident methods.

When it is time for Margaret to provide performance appraisals, she organizes her subordinates in a list from best employee to worst employee. Which method does Margaret most likely use?

Having multiple raters makes the 360-degree feedback evaluation method more legally defensible and less costly.

In which of the following areas would it be MOST difficult to establish highly objective work standards for the purpose of performance appraisals?

Performance appraisal is an informal system of review and evaluation of individual or team task performance.

Kyra works as a marketing assistant and will be receiving a performance appraisal soon. Kyra will receive ratings from her supervisors, team members, subordinates, and customers. Kyra will also be asked to review her own performance. Which performance appraisal method is most likely used at Kyra's firm?

What is the final step in the appraisal process?

The ________ of appraisal compares each employee's performance to a predetermined standard or expected level of output.

Formally documenting performance appraisal data is primarily necessary to ________.

According to the Uniform Guidelines and the court system, job-relatedness is the essential element in evaluation criteria for performance appraisals.

If a firm wants to emphasize the future, including the behaviors and outcomes needed to develop the employee, and, in the process, achieve the firm's goals, what performance criteria should be used?

Which case ruled that general characteristics such as leadership, appearance, and personal conduct are subjective and may be unrelated to job performance?

Which two methods are combined in the BARS method?

According to the text, what is the Achilles' heel of the entire evaluation process?

Appearance and cognitive aptitude are examples of which appraisal criteria?

What is the benefit of having subordinates evaluate supervisors?

Organizations that structure employees into self-directed teams are using peers to appraise performance less frequently because of time constraints.