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Inappropriate reward systems may cause individuals to commit unethical acts.

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In the integrity-based approach to management,ethics is the responsibility of the


A) shareholders.
B) outside stakeholders.
C) management.
D) employees.

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Emotional intelligence (EI)is one of the components of a high intelligence quotient (IQ).

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Organizational integrity rests on a concept of purpose,responsibility,and ideals for an organization as a whole.An important responsibility of leadership is to create this ethical framework and develop the organizational capabilities to make it operational.Discuss the differences between the compliance-based approach and the integrity-based approach to organizational ethics.

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Compliance-based ethics programs for bui...

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The chance of ethical crises occurring is enhanced if


A) the leader defines the corporate culture.
B) the organization has a weak ethical culture.
C) the shareholders have no confidence in the CEO.
D) employees follow the direction of the leader.

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What is the difference between individual ethics and organizational ethics?

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Ethics may be defined as a system of rig...

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________ is rarely self-sustaining in an organization.


A) High-integrity
B) Integrity
C) Individual integrity
D) Leader integrity

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Empowering individuals by soliciting their input helps an organization to enjoy better employee


A) retention.
B) performance.
C) morale.
D) communication.

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Which of the following is an important characteristic of a leader?


A) strives to maintain the status quo
B) goal-oriented
C) reactive
D) focused on past performance

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According to research,effective leaders at all levels of organizations have high levels of Emotional Intelligence (EI) .CEOs with high EI excel in all of the following except


A) managing relationships.
B) influencing people.
C) forging alliances inside and outside the firm.
D) ability to discourage outside stakeholders.

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If leaders do not believe in the ethical standards that they are trying to inspire,they will not be effective as good role models.

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Proactive measures to prevent organizational ethics problems do not include


A) instituting a reward system which considers outcomes as its primary criterion.
B) using leaders as role models of ethical behavior.
C) issuing statements describing organization commitment to certain standards of behavior.
D) using organization information systems as a control system.

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In the compliance-based approach to ethics management,leadership is driven by


A) management with input from functional staff.
B) management with input from shareholders.
C) the legal office.
D) the government.

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Many situations that a firm faces have regular,identifiable patterns.Leaders tend to handle such routines by establishing ________ or ________ to be followed that can be applied ________ to each occurrence.


A) rules;regulations;individually
B) policies;regulations;uniformly
C) a policy;a procedure;uniformly
D) documents;credos;uniquely

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Which of the following is not a part of the three broad sets of capabilities that a leader should possess?


A) technical skills
B) cognitive abilities
C) physical abilities
D) emotional intelligence

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Inspiring and motivating people with a mission or purpose is a ________ for developing an organization that can learn and adapt.


A) necessary and sufficient condition
B) necessary but not sufficient condition
C) goal but not a necessary condition
D) goal and a required precondition

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Expert power is derived from


A) organizationally conferred decision-making authority.
B) manager access,control,and distribution of information that is not freely available to everyone in an organization.
C) referent power.
D) leader capability and knowledge in a particular field.

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The tendency of many individuals to invest further in decisions providing positive performance feedback is referred to as escalation.

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Creating an ethical framework and developing organizational capabilities to make it operational is the responsibility of


A) employees.
B) shareholders.
C) the law.
D) leadership.

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Poor organizational design by leaders can result in all the following except


A) lack of understanding of responsibility and accountability among managers.
B) inadequate or inappropriate budgeting and control systems.
C) reward systems that do not motivate individuals toward desired organizational goals.
D) teams,systems,and organizational processes that facilitate implementation.

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