Question 1

In integrity-based ethics programs,organizational ethics is seen as the responsibility of the employees.

Accepted Answer

A) True 
 B)False

Question 2

Coercive power is the

Accepted Answer

A)  power exercised by use of fear of punishment for errors of omission or commission by employees.
B)  power of persuasion exercised by a charismatic leader to get compliance from reluctant subordinates.
C)  arises from manager access,control,and distribution of information that is not freely available to everyone in an organization.
D)  ability of the leader or manager to confer rewards for positive behaviors or outcomes.

Question 3

Effective learning organizations must redistribute ________,________,and ________ in order to assure that there is a common body of knowledge.

Accepted Answer

A)  rewards;training;handbooks
B)  training;knowledge;pay raises
C)  knowledge;financial rewards;intangible rewards
D)  information;knowledge;rewards

Question 4

Which of the following statements about ethics is false?

Accepted Answer

A)  Ethics may be defined as a system of right and wrong.
B)  Ethics assists individuals in deciding when an act is moral or immoral.
C)  Ethics can be assessed by the legality of an action.
D)  Business ethics is the application of ethical standards to commercial enterprises.

Question 5

As a manager,when faced with ethical crises you should

Accepted Answer

A)  focus on issues most relevant to stockholders.
B)  wait for the other party to make the first move.
C)  take the initiative to address the problem.
D)  cover up as much as possible.

Question 6

Leaders who are ________ show a passion for the work itself,such as seeking out creative challenges,a love of learning,and taking pride in a job well done.

Accepted Answer

A)  self-aware
B)  self-regulators
C)  socially skilled
D)  motivated

Question 7

A compliance-based approach to ethics management combines a concern for law with an emphasis on managerial responsibility for ethical behavior.

Accepted Answer

A) True 
 B)False

Question 8

The ethical compass of an organization,in the integrity-based ethics approach to management,consists of the expected ________ and ________.

Accepted Answer

A)  obligations;rules
B)  behaviors;penalties
C)  responsibilities;aspirations
D)  legalities;penalties

Question 9

Explain why the leadership activities of (1)setting a direction,(2)designing the organization,and (3)nurturing a culture dedicated to excellence and ethical behavior are independent.

Accepted Answer

Leaders are change agents whose success ...

Question 10

Empathy,one of the components of emotional intelligence (EI),refers to personal proficiency in managing relationships and building networks.

Accepted Answer

A) True 
 B)False

Question 11

Less than 18 percent of voluntary customer contributions in a recent year went to renewable energy development in the Duke Power of Indiana program called GoGreen Power.This is an example of

Accepted Answer

A)  a benefit of an ethical organization.
B)  eco-friendly program development.
C)  greenwashing.
D)  a successful ethical marketing campaign.

Question 12

Which two components of emotional intelligence (EI) deal with the personal ability to manage relationships with others?

Accepted Answer

A)  motivation and self-awareness
B)  self-regulation and empathy
C)  empathy and social skill
D)  motivation and empathy

Question 13

Which of the following does not explain why organizations are prone to inertia and slow to change?

Accepted Answer

A)  personal time constraints
B)  political barriers
C)  vested interests in the status quo
D)  entry barriers

Question 14

When Target offered online purchasing of groceries for in-store pick up and then store delivery to customer locations it realized that their supply chain logistics no longer matched with the demands of this new offer.This is an example of what kind of barrier to change?

Accepted Answer

A)  vested interests in the status quo
B)  personal time constraints
C)  behavioral barrier
D)  systemic barrier

Question 15

In the compliance-based approach to ethics management,the methods used include

Accepted Answer

A)  education,leadership,accountability,decision processes,auditing,and penalties.
B)  reduced discretion,training,controls,audits,and penalties.
C)  self-governance.
D)  conformity with externally imposed standards.

Question 16

The CEO scraps the company commission-based reward system because it rewards employees for inappropriate behavior.This is an example of

Accepted Answer

A)  ethical behavior.
B)  designing the organization.
C)  unethical behavior.
D)  the failure to maintain the status quo.

Question 17

Which of the following is not an aspect of culture that effective learning organization firms need to develop as they redistribute information,knowledge and rewards?

Accepted Answer

A)  encourage employees to offer ideas,ask questions,and express concerns
B)  encourage widespread sharing of information from various sources
C)  utilize technology that fosters tighter controls
D)  encourage collaborative decision-making and the sharing of best practices

Question 18

Choose the best answer: Leaders play a key role in developing and sustaining organization

Accepted Answer

A)  the status quo.
B)  culture.
C)  reporting relationships.
D)  rules and regulations.

Question 19

Companies that cultivate cultures of experimentation and curiosity make sure that ________ is not to be avoided at all costs.

Accepted Answer

A)  experimentation
B)  failure
C)  authority
D)  risk taking

Question 20

Unethical business practices typically involve the ________ cooperation of others and reflect the values,attitudes,and behavior patterns that define the operating culture of the organization.

Accepted Answer

A)  select
B)  complete
C)  explicit
D)  tacit

Exam 11: Strategic Leadership: Creating a Learning Organization and an Ethical Organization

Which of the following statements about ethics is false?

Correct AnswerverifiedShow Answer

Unethical business practices typically involve the ________ cooperation of others and reflect the values,attitudes,and behavior patterns that define the operating culture of the organization.

Correct AnswerverifiedShow Answer

Which two components of emotional intelligence (EI) deal with the personal ability to manage relationships with others?

Correct AnswerverifiedShow Answer

A compliance-based approach to ethics management combines a concern for law with an emphasis on managerial responsibility for ethical behavior.

Correct AnswerverifiedShow Answer

Which of the following is not an aspect of culture that effective learning organization firms need to develop as they redistribute information,knowledge and rewards?

Correct AnswerverifiedShow Answer

The CEO scraps the company commission-based reward system because it rewards employees for inappropriate behavior.This is an example of

Correct AnswerverifiedShow Answer

Explain why the leadership activities of (1)setting a direction,(2)designing the organization,and (3)nurturing a culture dedicated to excellence and ethical behavior are independent.

Correct AnswerverifiedLeaders are change agents whose success ...View AnswerShow Answer

Empathy,one of the components of emotional intelligence (EI),refers to personal proficiency in managing relationships and building networks.

Correct AnswerverifiedShow Answer

Companies that cultivate cultures of experimentation and curiosity make sure that ________ is not to be avoided at all costs.

Correct AnswerverifiedShow Answer

Choose the best answer: Leaders play a key role in developing and sustaining organization

Correct AnswerverifiedShow Answer

In integrity-based ethics programs,organizational ethics is seen as the responsibility of the employees.

Correct AnswerverifiedShow Answer

Leaders who are ________ show a passion for the work itself,such as seeking out creative challenges,a love of learning,and taking pride in a job well done.

Correct AnswerverifiedShow Answer

As a manager,when faced with ethical crises you should

Correct AnswerverifiedShow Answer

When Target offered online purchasing of groceries for in-store pick up and then store delivery to customer locations it realized that their supply chain logistics no longer matched with the demands of this new offer.This is an example of what kind of barrier to change?

Correct AnswerverifiedShow Answer

Which of the following does not explain why organizations are prone to inertia and slow to change?

Correct AnswerverifiedShow Answer

Less than 18 percent of voluntary customer contributions in a recent year went to renewable energy development in the Duke Power of Indiana program called GoGreen Power.This is an example of

Correct AnswerverifiedShow Answer

Coercive power is the

Correct AnswerverifiedShow Answer

Effective learning organizations must redistribute ________,________,and ________ in order to assure that there is a common body of knowledge.

Correct AnswerverifiedShow Answer

The ethical compass of an organization,in the integrity-based ethics approach to management,consists of the expected ________ and ________.

Correct AnswerverifiedShow Answer

In the compliance-based approach to ethics management,the methods used include

Correct AnswerverifiedShow Answer

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Leaders are change agents whose success ...
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Effective learning organizations must redistribute ,,and in order to assure that there is a common body of knowledge.

Correct Answer
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The ethical compass of an organization,in the integrity-based ethics approach to management,consists of the expected and .

Correct Answer
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Correct Answer
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