Question 1

In duplicated systems

Accepted Answer

A)   development occurs at the home base and operations are handed over to autonomous units in foreign locations.
B)   each foreign unit designs its own unique solutions and systems.
C)   systems development and operations occur in an integrated and coordinated fashion across all units.
D)   foreign units design the solutions and systems used at the domestic home base.
E)   systems development is a combined effort of domestic and international units which are then duplicated across the world.

Question 2

In international companies, English has become a kind of standard business language.

Accepted Answer

A) True 
 B)False

Question 3

In centralized systems

Accepted Answer

A)   development occurs at the home base and operations are handed over to autonomous units in foreign locations.
B)   each foreign unit designs its own unique solutions and systems.
C)   systems development and operations occur in an integrated and coordinated fashion across all units.
D)   systems development and operations occur totally at the domestic home base.
E)   systems development is a combined effort of domestic and international units.

Question 4

In decentralized systems

Accepted Answer

A)   development occurs at the home base and operations are handed over to autonomous units in foreign locations.
B)   each foreign unit designs its own unique solutions and systems.
C)   systems development and operations occur in an integrated and coordinated fashion across all units.
D)   foreign units design the solutions and systems used at the domestic home base.
E)   all systems are designed in domestic headquarters and then distributed to foreign units.

Question 5

In a multinational strategy, financial management is centralized while production and sales are decentralized.

Accepted Answer

A) True 
 B)False

Question 6

In networked systems

Accepted Answer

A)   development occurs at the home base and operations are handed over to autonomous units in foreign locations.
B)   each foreign unit designs its own unique solutions and systems.
C)   systems development and operations occur in an integrated and coordinated fashion across all units.
D)   foreign units design the solutions and systems used at the domestic home base.
E)   development occurs at the home base but operations are handed over to autonomous units in foreign locations.

Question 7

International information systems refer to

Accepted Answer

A)   systems that talk to one another using the global Internet.
B)   systems used by international businesses.
C)   business processes that span the globe.
D)   the basic information systems required by organizations to coordinate worldwide trade and other activities.
E)   systems that are developed by global firms.

Question 8

The growth of powerful communications technologies and the emergence of world cultures create the condition for global markets.

Accepted Answer

A) True 
 B)False

Question 9

A global firm can develop transnational centers of excellence as an effective technique to

Accepted Answer

A)   ensure connectivity between regional systems.
B)   encourage user support of global systems.
C)   effectively identify global business processes.
D)   develop a merit-based hierarchy among regional groups.
E)   identify who opposes the proposed global changes.

Question 10

Making judgments and taking action on the basis of narrow or personal characteristics is referred to as

Accepted Answer

A)   localization.
B)   cooptation.
C)   particularism.
D)   prejudicial.
E)   globalization.

Question 11

The way to identify core business processes is to conduct a

Accepted Answer

A)   cost-benefit analysis.
B)   work-flow analysis.
C)   business process analysis.
D)   feasibility analysis.
E)   systems analysis.

Question 12

German companies

Accepted Answer

A)   do not recognize the profit until the project is completely finished and they have been paid.
B)   recognize profits before the project is finished.
C)   recognize profits when the project is initialized.
D)   do not recognize the profits until they have been formally audited.
E)   do not have profits, but instead report dividends.

Question 13

Software localization is the process of

Accepted Answer

A)   translating a user interface into a second language.
B)   converting software programming to run on a different platform.
C)   converting software to operate in a second language and with local conventions.
D)   modifying software so that it can be adopted in other countries without engineering changes.
E)   modifying software so executives can understand its command language.

Question 14

Multinational companies tend to dominantly have ________ systems.

Accepted Answer

A)   duplicated
B)   centralized
C)   networked
D)   decentralized
E)   autonomous

Question 15

Global markets, production, and administration create the conditions for:

Accepted Answer

A)   global systems
B)   global economies of scale
C)   a truly global labor force
D)   domestic exporter kinds of businesses
E)   localized software

Question 16

Of the following, which is one of the central principles recommended in this chapter for a firm organizing itself for international business?

Accepted Answer

A)   Organize value-adding activities along lines of comparative advantage.
B)   Establish multiple offices for international systems and a global CIO position.
C)   Disperse production and marketing to regional centers and establish a single center for world headquarters and strategic management.
D)   Develop and operate systems units at the international level first.
E)   Centralize production, but decentralize marketing and sales to be close to the customer.

Question 17

The network systems structure is the most visible in ________ services.

Accepted Answer

A)   production
B)   financial
C)   marketing
D)   software design
E)   administrative

Question 18

How do cultural, legal, political, and social expectations affect global business?

Accepted Answer

At a cultural level, particularism in al...

Question 19

Particularism is a concept based on accepting a shared global culture and the penetration of domestic markets by foreign goods and services.

Accepted Answer

A) True 
 B)False

Question 20

VPNs

Accepted Answer

A)   use the public Internet for communications.
B)   provide guaranteed levels of service.
C)   provide all the same services as private networks.
D)   are expensive to develop and maintain.
E)   can be used only for data but not voice traffic.

Exam 15: Managing Global Systems

The network systems structure is the most visible in ________ services.

Correct AnswerverifiedShow Answer

Of the following, which is one of the central principles recommended in this chapter for a firm organizing itself for international business?

Correct AnswerverifiedShow Answer

Particularism is a concept based on accepting a shared global culture and the penetration of domestic markets by foreign goods and services.

Correct AnswerverifiedShow Answer

Software localization is the process of

Correct AnswerverifiedShow Answer

In networked systems

Correct AnswerverifiedShow Answer

Making judgments and taking action on the basis of narrow or personal characteristics is referred to as

Correct AnswerverifiedShow Answer

The growth of powerful communications technologies and the emergence of world cultures create the condition for global markets.

Correct AnswerverifiedShow Answer

In international companies, English has become a kind of standard business language.

Correct AnswerverifiedShow Answer

In centralized systems

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A global firm can develop transnational centers of excellence as an effective technique to

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Multinational companies tend to dominantly have ________ systems.

Correct AnswerverifiedShow Answer

VPNs

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In a multinational strategy, financial management is centralized while production and sales are decentralized.

Correct AnswerverifiedShow Answer

How do cultural, legal, political, and social expectations affect global business?

Correct AnswerverifiedAt a cultural level, particularism in al...View AnswerShow Answer

In decentralized systems

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Global markets, production, and administration create the conditions for:

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International information systems refer to

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German companies

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In duplicated systems

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The way to identify core business processes is to conduct a

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At a cultural level, particularism in al...
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