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Most large companies with overseas operations have inherited


A) recently built technology platforms for international systems.
B) batch-oriented reporting from independent foreign divisions to corporate headquarters.
C) transaction-oriented reporting based at the home office for overseas business.
D) global marketing systems developed domestically.

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To solve its global management and business challenges,____________________had all of its business units adopt a standard core version of SAP software and standard manufacturing and production processes.


A) L'OrΓ©al
B) Avon
C) Mary Kay
D) Estee Lauder

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From your reading of the chapter case,which of the following best describes the challenge Primark was facing as a global company?


A) inadequate information for managerial decision making
B) lack of buy-in for global systems by foreign units
C) diverse information systems throughout foreign units
D) managing a global supply chain

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A(n)international information systems ________ consists of the basic information systems required by organizations to coordinate worldwide trade and other activities.

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Accounting practices can vary significantly from country to country.

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The major dimensions of international systems architecture include each of the following except


A) the global environment.
B) corporate global strategy.
C) technology platform.
D) transborder data flows.

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The network systems structure is the most visible in ________ services.


A) production
B) financial
C) marketing
D) software design

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An international information systems architecture consists of the basic information systems required by organizations to coordinate worldwide trade and other activities.

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Which of the following is not one of the main benefits to implementing global systems?


A) superior management and coordination
B) vast improvements in operation
C) new economies of scale at production facilities
D) reduced hardware costs

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What are the organizational principles a company should follow to develop a global company and its information systems support structure? Do you agree? Would you change these principles,or add others? Support your answer.

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Student answers will vary,but should inc...

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Effective networked systems must have a A) powerful telecommunications backbone. B) culture of shared applications development. C) shared management culture that crosses cultural barriers. D) both B and C. E) A, B, and C.

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These countries are among the major suppliers sourced to build the iPhone:


A) South Korea, Germany, Canada and Italy
B) South Korea, Canada, Japan and Italy
C) Canada, Germany, Japan and Italy
D) South Korea, Germany, Japan and Italy

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A global firm can develop transnational centers of excellence as an effective technique to


A) ensure connectivity between regional systems.
B) encourage user support of global systems.
C) effectively identify global business processes.
D) develop a merit-based hierarchy among regional groups.

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German companies


A) do not recognize the profit until the project is completely finished and they have been paid.
B) recognize profits before the project is finished.
C) recognize profits when the project is initialized.
D) do not recognize the profits until they have been formally audited.

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A powerful strategic advantage for a globalized firm is lowered cost factors in production.

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When developing a global system,bringing the opposition of local groups into the process of designing and implementing the solution without giving up control over the direction and nature of the change is called


A) cooptation.
B) change management.
C) implementation.
D) advocacy.

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Software localization is the process of


A) translating a user interface into a second language.
B) converting software programming to run on a different platform.
C) converting software to operate in a second language and with local conventions.
D) modifying software so that it can be adopted in other countries without engineering changes.

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In terms of global business strategy and structure,a domestic exporter will use a policy of


A) some dispersed sales, with centralized production, accounting, human resources, and strategic management.
B) centralized production and accounting with decentralized marketing and human resources.
C) centralized production, accounting, marketing, and human resources.
D) dispersed production and marketing, with centralized accounting, human resources and strategic management.

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____________________is defined as the extent to which your authority is accepted on grounds of competence,vision,or other qualities.


A) Acceptability
B) Legitimacy
C) Validity
D) Suitability

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In networked systems


A) development occurs at the home base and operations are handed over to autonomous units in foreign locations.
B) each foreign unit designs its own unique solutions and systems.
C) systems development and operations occur in an integrated and coordinated fashion across all units.
D) foreign units design the solutions and systems used at the domestic home base.

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