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Mike Jackson, one of your newest employees, is an extravert. Which of the following statements best describes Mike at work?


A) Mike will find music and noise distracting in the workplace.
B) Mike will be gregarious and can stay engaged with customers for long periods of time.
C) Mike is will engage with customers when they approach him, but otherwise will focus quietly on his work.
D) Mike will be comfortable working alone for long periods of time.
E) Mike be reserved and not easily express himself to others.

F) A) and B)
G) A) and C)

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If you expect older workers to be unable to learn a new job skill, that is probably what you will perceive, whether it is accurate or not.

A) True
B) False

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Individuals who rate low in proactive personality are more likely to challenge the status quo.

A) True
B) False

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Which of the following is TRUE about our perceptions of a target?


A) Individual perception varies little between different cultures.
B) Expectations do not distort individual perception.
C) Motion, sounds, and size of a target have little affect in how individuals perceive it.
D) Targets are usually perceived in isolation.
E) Timing of events and the situation in which a target is encountered may impact our perception.

F) C) and E)
G) D) and E)

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Perception refers to the way individuals organize and interpret their impressions in order to give meaning to their environment.

A) True
B) False

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People who score high in psychopathy tend to


A) display their true dispositions and attitudes in every situation.
B) believe they control what happens to them.
C) lack remorse of guilt when they have caused others harm.
D) be persuaded less by others.
E) measure success in terms of their acquisitions.

F) B) and E)
G) B) and D)

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The perception shortcut that involves evaluation of a person based on how they compare to other individuals recently encountered.


A) selective perception
B) contrast effects
C) halo effect
D) prejudice
E) projection

F) C) and D)
G) B) and C)

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The best leaders manage emotions as much as they do tasks and activities.

A) True
B) False

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As a manager, you hire a person you know to be high in proactive personality. What might be positive outcomes and contributions this person could make, based on this personality trait? What might be the less desirable outcomes?

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positives:
- identify opportunities for ...

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Imagine you are mentoring a new manager who is going to supervise a staff of twelve employees. In a short period of time you conclude this manager demonstrates many introvert characteristics: she listens carefully and takes her time composing her responses; she shuts the door to her office several times a day, asking staff not to interrupt her; she leaves the office at lunch time and walks in a nearby park by herself, saying she needs to "recharge." Discuss the introvert as a manager; what will challenge this personality in this job? what can you conclude this personality will be good at as a manager?

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Suggested answer: Introvert strengths:
-...

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John usually responds positively when asked to do something, but recently his boss has noticed that he was does not seem as enthusiastic and positive when requests are made of him. Which aspect of Attribution Theory does this observation relate to?


A) consensus
B) distinctiveness
C) consistency
D) selective perception
E) contrast effects

F) B) and E)
G) C) and E)

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When an individual looks at a target and attempts to interpret what he or she sees, that interpretation is heavily influenced by personal characteristics of the individual perceiver.

A) True
B) False

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Characteristics of individuals high in Machiavellianism include which of the following?


A) maintains emotional distance; highly authoritative; believes in swift discipline
B) impulsive; emotionally involved; has strong ethical beliefs
C) pragmatic; maintains emotional distance; believes ends can justify means
D) focuses most available time on people issues
E) develops a realistic and empathetic approach to dealing with employees

F) A) and D)
G) B) and E)

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If two people see the same thing at the same time yet interpret it differently, the factors that shape their dissimilar perceptions reside in


A) the target being perceived.
B) the timing.
C) the context of the situation in which the perception is made.
D) the perceiver.
E) environmental influences.

F) B) and E)
G) A) and D)

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When a fire truck's siren was heard, everyone ran to the window to see what was happening. That everyone responded in the same way is an example of which aspect of Attribution Theory?


A) consistency
B) consensus
C) distinctiveness
D) selective perception
E) contrast effects

F) A) and C)
G) C) and D)

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Explain how perception and perceptual errors, such as stereotype and halo effect, create issues for managers in employment interviews, and performance evaluations.

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Suggested answer:
- Perception-is about ...

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What are the three rules about behaviour that attribution theory relies on?


A) distinctiveness, resemblance, and consistency
B) resemblance, consensus and consistency
C) deviation, distinctiveness, and consistency
D) consistency, consensus and distinctiveness
E) context, consensus and distinctiveness

F) A) and D)
G) C) and D)

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There is evidence that people will attempt to validate their perceptions of reality, even when those perceptions are faulty.

A) True
B) False

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Generally people throughout the world interpret hate as a negative emotion.

A) True
B) False

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When individuals observe behaviour, they attempt to determine whether it is internally or externally caused. This is generally referred to as


A) fundamental attribution error.
B) self-serving bias.
C) attribution theory.
D) selective behaviour theory.
E) perception theory.

F) A) and B)
G) A) and C)

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