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Exam 16: Organizational Culture

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Question 51

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Top management has a major impact on the organization's culture by ________.

A) establishing norms that filter down through the organization
B) ensuring a proper match of personal and organizational values
C) socializing new applicants in the pre-hiring phase
D) providing a framework for metamorphosis of new hires
E) properly rewarding employees' initiatives

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Question 52

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By the end of the ________ stage of socialization, the new members internalize and accept the norms of the organization and their work group, are confident in their competence, and feel trusted and valued by their peers.

A) encounter
B) post-arrival
C) establishment
D) metamorphosis
E) adaptation

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Question 53

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Which of the following statements is true regarding an organization's culture?

Higgins has recently joined a new law firm expecting to participate in exciting environmental law cases and cutting-edge research. After one month at the firm, he still hasn't been assigned a case and spends most of his time filing standardized appeals for title disputes with insurance companies. In which stage of the socialization process is Higgins?

Danny's boss is apathetic as to whether Danny works at home, at the office, or from his beach house. All he cares about is that the project is completed on time, on budget, and with exemplary quality. Which characteristic of organizational culture describes this aspect of Danny's job?

A positive organizational culture emphasizes ________.

Explain the difference between a typical U.S. manager's point of view of ethical behavior and that of a manager in a developing economy and the implications of the difference.

What are the characteristics of a spiritual organization?

Rogue Vogue Corp. is an apparel company. To keep up with the latest changes in the fashion industry, the company has to come up with innovative designs and follow strict timelines. The culture of the company values integrity, high ethical standards, and risk taking. The members of the organization accept these cultural values. They know exactly what is expected of them, and these expectations go a long way in shaping their behavior. In addition to this, the culture of the marketing department is outcome oriented and the finance department emphasizes attention to detail. -Integrity and high ethical standards are called the ________ of the culture at the Rogue Vogue Corp.

You are new to an organization and do not really know what to expect about the socialization process. You recently received your MBA and have an undergraduate degree in computer science. Your new firm is a software development company with an emphasis in the healthcare industry. Your hiring process included campus interviews, a daylong trip for an interview at the company, an offer phone call and letter, and some promotional material sent via the mail. When you arrive for your first day at work, you spend half a day in an orientation session that is conducted by the human resources department, where you complete paperwork and receive a company handbook. Then you spend the rest of the day with your supervisor, who gives you a tour, introduces you to your co-workers, and explains your first project. After that, you begin working and getting to know the others in the company. You find that in most respects, your experience fits your expectations, but in some ways you are surprised by realities that you hadn't expected. None of these surprises is too difficult to accept, so you eventually begin to feel at home and happy with your new job. -Your supervisor provides you a mentor to help you with your work and guide you. This shows that your supervisor is using a(n) ________ socialization technique.

Which of the following statements is true regarding the functions of culture in an organization?

A dominant culture expresses the core values a majority of members share and that give the organization its distinct personality.

________ organizations often don't go out of business even if the original goals are no longer relevant.

A(n) ________ climate requires managers and employees to use an external, standardized moral compass such as a professional code of conduct for norms.

What are the various ways in which the organizational culture can be transmitted to the employees?

________ is a process that helps new employees adapt to the prevailing organizational culture.

Describe and explain the five most prevalent climate categories that comprise the ethical dimensions of organization cultures.

Pam works for a corporation that recently fired three top managers who were caught using the company credit cards to lavishly furnish their offices and even purchase "office" furniture that was found in their personal homes. Which method of maintaining an ethical culture is Pam's company pursuing?

A culture that expresses the core values that are shared by a majority of the organization's members is known as a(n) ________ culture.

Describe the three stages involved in the process of socialization.