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What is the difference between brainstorming and mind mapping?

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Brainstorming is simply listing a...

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Explain how your expectations about the reader's reaction influence the organization and style of a message.Provide examples to support your explanation.

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If you believe that the reader's reactio...

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Using "BCC" (blind computer copy)is advisable whenever you want to show your manager how you are handling a difficult coworker situation¾to protect yourself against recriminations later.

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Messages for readers outside your organization tend to be less formal than those written for readers inside your organization.

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If your reader is likely to reject your proposal,provide external evidence and several examples to support your position.

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Writer's block is the inability to draft a message and focus on the writing process.

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Editing is the process of


A) organizing the topics in a logical order.
B) correcting errors in spelling, punctuation, and grammar.
C) shortening lengthy sentences and paragraphs.
D) ensuring that the purpose is clear.
E) adapting the readability level.

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Checking to be sure that your document makes sense is proofreading for


A) content errors.
B) typographical errors.
C) format errors.
D) style errors.
E) technical errors.

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Which of the following statements about written memos is not correct?


A) They may be attached to printed material.
B) They have been largely replaced by email.
C) They are sometimes used for formal messages longer than one page.
D) They are reserved for communication outside the organization.
E) They may serve as cover notes.

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When you face writer's block,you should minimize distractions by turning off the audible incoming message alert feature on your email account and by switching your smartphone to vibrate only.

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Use attachments for any email messages over 100 words.

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Proofreading for content includes ensuring that the document makes sense.

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Describe the characteristics of effective writing for company websites.

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Concise writing,short paragraphs,and a c...

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Concise writing,short paragraphs,and formal style are hallmarks of writing for the web.

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Which step is not a part of the organization process?


A) grouping related ideas together
B) matching the order to anticipated audience response
C) differentiating major and minor points
D) determining the most effective sequence of ideas
E) mind-mapping ideas into step-by-step lists

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Which of the following is not a hallmark of effective writing for the web?


A) a conversational style
B) bulleted text
C) useful links
D) lengthy paragraphs
E) concise writing

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The writing process consists of planning,drafting,revising,formatting,and proofreading.

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Which of the following correctly describes the use of brainstorming?


A) Strive for quantity of ideas, not quality of ideas.
B) Evaluate your output before you list your ideas.
C) Organize the ideas into categories as soon as possible.
D) Refine, delete, and combine ideas at the start.
E) Arrange every idea in its proper sequence.

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Explain the organization step in the planning process.

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Organization is the process of determini...

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When writing a first draft


A) begin revising as soon as you have a paragraph completed.
B) remember that it's easier to polish words in your head than on the page.
C) don't worry about style or correctness.
D) move quickly from author to editor.
E) have a friend or coworker critique each page.

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